Ordered room service and the lady was very rude on the phone. Once the food arrived at our room the order was completely wrong. The pillows in the bed gave me the worst neck pain.
Nothing we won't be staying there ever again.
Rooms were clean and bright. Toiletries very good. Bed comfortable. Pool was nice. Good service at the pool. Plenty of lounge chairs for guests. Would stay at this hotel again.
The only restaurant to have lunch in the hotel was the steak restaurant. It was very expensive for lunch. We would have eaten lunch at the pool but it was raining.
All of the pillows provided were too soft, and afforded little support. The bed was too soft and by the end of the week my back was bothering me. The rest of the hotel amenities were great.
The electricity went out. The staff took almost a days to respond to my complaint of not being able to connect to their wifi
Staff was very friendly and helpful.
Nothing. All was nice.
Distance from historic center
Breakfast and lunch prices were a little high
Free parking and free internet. Room comfortable but standard fare.
Not a good location and some miles from shopping and beaches. On US41 north of downtown. Very little landscaping and not worth paying supplement for a 'swimming pool view' since it does not provide a full view. Breakfast service slow.
The Premier Choice for Naples Florida Hotels. How May We Delight You? The Hilton Naples Hotel is ready to exceed your expectations. From well-appointed guest rooms and complimentary hotel amenities to award-winning dining onsite at Shula's, you'll enjoy an upscale and relaxing atmosphere. Whether your stay with us is for business or pleasure, our dedicated staff and AAA Four Diamond designation ensures it will be one of delight. Where The Best Of Naples All Comes Together Here you can stroll to the world-class Waterside Shops. The prettiest beaches in the nation are just blocks away, and you're also near historic downtown Naples' vibrant arts and culture scene. Exceptional Value For Your Florida Vacation, Meeting or Wedding Delightful packages and specials make the Hilton Naples Hotel one of the best values on the Paradise Coast of Naples, Marco Island and the Everglades. You won't find expensive resort fees here. Our unrivaled amenities are totally complimentary, including transportation to the beach. It's all the extras you want, without the extra cost. AAA Four Diamond Accommodations & Service From seating for 250 in our elegant Royal Palm Ballroom to intimate rooms at Shula's, we can accommodate whatever your gathering requires. A complete conference services staff, including wedding specialists, a talented culinary team and audio/visual experts are all ready to delight you and your guests. Government Per Diem Rates The Hilton Naples Hotel appreciates the government business traveler, and is always proud to offer government per diem rates. If you're in town working with a local government agency or contractor, the Hilton Naples Hotel is the perfect choice, located just minutes from the Collier County Courthouse and Government Center. Redeem Your Hilton HHonors Points Use your Reward Points in Paradise and take advantage of no blackout dates and complimentary upgrades. Why stay in a standard guest room when you can be pampered on our Executive Level and enjoy all of the extra amenities just by redeeming your points! Book now while there is still availability. Whether you're relaxing by the waterfall swimming pool, or enjoying the warm jets of the whirlpool, you'll be sure to notice the many amenities Hilton Naples hotel has to offer: Hilton Naples Florida Hotel Features * 18,139 square feet of flexible meeting and banquet space * Complimentary wireless high-speed Internet access in all guest rooms, public spaces, and the Business Center * Complimentary valet and self parking * Parking garage * Executive Level with keyed floor access and Private Lounge serving complimentary continental breakfast and evening hors d'oeuvres * 24-hour complimentary Business Center * Full-service, in-house audio/visual services * On-site Wedding Coordinator * 24-hour Fitness Center with complimentary towels and bottled water * Outdoor heated waterfall pool and whirlpool * Complimentary bicycle use * Massage therapy (with advance notice) * Complimentary Beach Package includes chairs, a cooler stocked with ice and bottled water, and a shuttle to and from the beach * Centrally located in the arts, entertainment and shopping districts of Naples, Florida * Beautiful Gulf beaches less than a mile away Our Naples hotel's location is 30 minutes from Southwest Florida International Airport, 10 minutes from the convenient Naples Municipal Airport, near upscale shopping at Waterside Shops, Fifth Avenue, Third Street South, and Bayfront. Nearby, discover great Naples attractions like the Naples Zoo at Caribbean Gardens, The Nature Conservancy, the Florida Everglades, Naples Museum of Art, and The Philharmonic Center for the Arts. Championship golf courses and tennis courts are only a short distance away. Hilton Naples Hotel Room Highlights Our hotel has two hundred rooms with eleven one-bedroom suite
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