Top many mass Tourist travelling with organisations. Hotel is too big.
Very quiet, relaxing and beautiful resort. Staff were friendly and attentive throughout our entire stay.
The resort has a tropical relaxing private park like feel.All staff are very friendly and efficient - really great service. The quality,quantity and value for money food and drinks was excellent. The choice for breakfast buffet ,lunch and dinner was very good. Massage at spa centre was excellent and discount of 50% offer for 1 hour treatment was very good value.
Our room had a leak in the airconditioning in the bathroom which was acted on very quickly and fixed by the engineer. The cost of the 2 bedroom villa for low season was just ok - would not say value for money at high season price. Recommend updating televisions to flatscreen. Rooms were a little dark inside.The water to shower was hot in morning but just only just warm in evening.
view of beach from breakfast dining room and swimming pool
We had a wonderful week at the Khaolak Merlin Resort. The two-room villa was perfect, great for families. The service was fantastic and the tours were exciting. I would highly recommend this resort. The large area allows everyone "space" to enjoy the wonderful facilities and beach views. The management was accomodating and very helpful.
Clean rooms, good value for money
Staff service could be improved; during my stay the staff was - for my taste - not reserved/discrete enough; hotel facility feels like a maze - a lot of dead ends - makes it sometimes hard to find your way (or a direct way)
we only stayed one day so cannot really comment on this. generally speaking the hotel made a good impression.
we only stayed 1 night because they were chopping down palm trees next doors - with a chainsaw - and the noise was inacceptable. the hotel management could not provide an alternative and was not willing to reduce the rent. hence we moved out to another hotel.
A wonderfully relaxing hotel set in beautiful tropical gardens. Fabulous staff that really couldn't do enough for you.
we liked the friendly and competent staff, the lovely surroundings, the many pools and the massive bathrooms.
floors in rooms were slippery when wet.
When you stay at Khaolak Merlin Resort in Khao Lak, you'll be on the beach, a 1-minute drive from Khao Lak Beach and 5 minutes from Nang Thong Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.