Best location but cleaning service needs more attention
I have stayed in hibiscus every year love the location and rooms are very modern, used to be very clean
Unfortunately the new owner (Waves next-door) service is non existent. Having to request fresh towels during a 6 night stay. Had to request to mop out the floor after a flash flood storm had come into the room. The room was not serviced in 7days we had to chase the cleaners for toilet rolls such a shame as the previous owner was a lovely lady
Can't think of anything
1. Very poor value for money 2. Poor parking 3. No meals 4. Room catered for 3 but not enough chairs for 3 5. Cutlery was an ill matched collection (3 sets only). 6. Kitchenette was poorly equipped 7. When booking (for two nights) I was charged for two nights, even though your documentation said a deposit of one night only was all that was required 8. I was on my own but there appeared to be no way to adjust the booking details to reflect this. Was I overcharged? 9. The statement in your ads that free parking was available- all motels provide free parking
With a stay at Hibiscus Motel, you'll be centrally located in Byron Bay, steps from Main Beach and within a 5-minute drive of Tallow Beach. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.