Room was really cold, turned heater to 80 degrees and still cold!! The door had a gap in it about a half inch wide letting cold air in!! The room was not clean and had a smell of mold to it! Bathroom was not cleaned the tub had long black hairs all over
Everything!! It was not an enjoyable stay at all!! Their breakfast was an apple and granola bar and bottle water!!
This place was very dirty and needs redone!Thankfully the sheets & towels were clean,at least as we could tell.Event in town had all hotels booked or would have left. Furniture was worn out and rickety, beds old and carpet had many stains, melted spots!
Easy to find.
It felt cold and a little dirty.
The bathroom was old and worn out and could be updated.
Staff had 3 of their own children running around. Staff rude. Room not very clean and hole in the floor! Pool closed
Nothing; we ended up getting a refund and staying at another hotel. Room booked was not the room we were given. Pictures are totally deceiving. Hotel smells like cigarettes and room we were given was disgusting. Beds are terrible. Place is falling apart.
Again we didn't like anything.
Canceled room as was not as described. Stated jacuzzi tub was in suite. There was not one. Asked to check in at 2pm website state check in was 2pm. They charged $20 extra for "early" check in after 2pm. Could only access room from outside due to paint.
Nothing is good about it
The staff lied and claimed to smell smoke in my room and stole my $100 deposit. These people are crooks and WILL steal from you.
Most of the staff went the extra mile... really nice folks. Hotel employee and many others were all fantastic.
One person nearly ruined it... the guy who worked overnight on Friday night was a total jerk... he acted like he could not be bothered with my issue. All other staff was great!
The staff was very rude. They even cussed at us when we asked for help.
The room no like
Rest easy at the Econo Lodge Black Hills hotel in Rapid City, SD. Our pet-friendly hotel is easy on your wallet. Were near South Dakota School of Mines and Technology, University of South Dakota-Rapid City, Black Hills National Park, Black Hills Caverns and Rapid City Elks Golf Course. Enjoy amenities that include free Easy Starts continental breakfast, free WiFi, free coffee, an indoor heated pool, guest laundry and copy and fax services. Each relaxing guest room features a coffee maker, microwave, refrigerator and Flat-Screen TV. We support green hotel practices. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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