Masks were required to be in the lobby, halls, elevator, etc. We were never notified of that, and the clerk was upset i wasn't wearing one. Other than that, it was good.
The hotel was in a perfect location. The rooms and the lobby were extremely clean. Ryan at breakfast went above and beyond. There are Covid restrictions but he made it possible for us to have a wonderful breakfast. We were extremely impressed!
Absolutely fantastic experience. We would stay again anytime.
Very clean and spacious. The staff were very friendly and helpful.
Be glad when breakfast is available again
large room , convenient location, and cleanliness
housekeeping neglected to leave coffee and cups in room for 3 days
Seemed like it needed fresh air in the room but it felt really muggy and musty in there because the A/C kept Circulating the same air in the room
Cleanliness of the entire facility. Very quiet. Breakfast was excellent
Both at check-in and at check-out there was only one staff person to handle checking in of up to eight guest parties as well as handle phone calls and guest requests. We waited close to 50 minutes to check in on a Friday evening.
There was a blizzard and the hotel staff was great.
No - everything was fine.
Welcome, Relax and Indulge! This property features a microwave and fridge in every room and our Free Express Start Breakfast Bar each morning to jumpstart your day. Whether you are here for business or leisure you will find we offer friendly service and excellent amenities including free wired and Wi-Fi internet access, an indoor pool, hot tub, fitness center, guest laundry and fantastic views! Our easy access location adjacent to Hwy 16 makes this beautiful new property the closest Rapid City hotel to Mount Rushmore National Memorial, Crazy Horse Monument, Custer State Park, Wind Cave National Park, Reptile Gardens, Bear Country USA and many other popular sites. Our property is conveniently located next to Black Hills Orthopedic and Spine Center and the Black Hills Corp. corporate headquarters, and just up the hill from the Rapid City Regional Hospital and health facilities, the Black Hills Eye Institute, Black Hills Surgical Hospital, Rapid City Medical Center, Black Hills Plastic Surgery, the Same Day Surgery Center, Golf Club at Red Rock and Arrowhead Country Club. We are just minutes away from EAFB, the SD National Guard Training Camp, SD School of Mines and Technology, the Rushmore Plaza Civic Center, Storybook Island and downtown Rapid City. We look forward to having you stay with us!