The front desk staff
The price for a family of 4 was reasonable although not that great once the 'resort fee' was factored in. In truth you don't get that much for your money. The room is OK and there are fun activities for the kids but the pool (included) is not a lot to write home about whereas the adventure dome (pay extra) is good fun.
The facilities are dated and amenities like in room fridge are not there. In the end, while the room was spacious you don't get anything more than a mid range motel. The back stair cases on the 'Manor Lodge' are pretty scuzzy and are not regularly cleaned even though they are the obvious point of access to one end of the building. I'll see what the Travelodge next door costs next time!
Palms was much better value and quality
Pretty well located but not worth the cost.
Didn't have a room in the main hotel to our surprise so we had a 10 minute walk to/from the main hotel and casino. The amount of circus was surprisingly limited. It could've been so much better.