Service at pool area was lacking. Difficult to get service and never got any drinks or food even after asking several servers for “who was covering the area.”
The view of the city from the room; Good food throughout the casino with more options a 10 minute walk away at Downtown Summerlin.
Front Desk staff was fabulous: professional, empathetic, fast, effective. Concierge was outstanding at a moment's notice (Ben helped get me a car), Bell staff was always prompt, available, waiting at drop-off, helping with bags. Housekeeping was SILENT but extremely fast & efficient (and incredibly friendly). Hearthstone restaurant (inside and out) was a beautiful space, and the service was spectacular - very good food, and service was fast, friendly, and treated my wife and daughter like queens. Blue Ribbon Sushi was also very good food, wonderful service, and such a beautiful outside seating area. Casino staff (sportsbook, poker room, cashier, waitresses) were all HAPPY and professional.
Some of the automatic charges are not fun to 'deal with': the automatic mini-bar charges were very troubling (before we got it sorted out); the resort fee itself seems unclear/not value-driven; the resort fee didn't get me access to the locker room w/hot tub... I would not call this a "spa" worth an additional $25/day.
Enjoyed our stay
Room was very nice. Bathroom had a soaker tub and shower. Beds were very comfortable. Staff were friendly and helpful. Location is off the strip but that is a good thing. This resort has theatres, pool, bowling alley, arcade, casino, bingo, poker, table games, great dining choices, and lots of shopping. Highly recommended.
No coffee maker in the room. Fridge was not available for our use. Was filled with items for purchase. Mini bar items are on a sensor and if lifted for more than 45 seconds, you are charged for the item. This was not explained to us when we checked in.
That the pool was not open all year long
Spacious room. Excellent steakhouse.
The hotel was beautiful. The rooms were just as gorgeous and the bathrooms and bathtubs were phenomenal. I loved their huge bathrooms and specious tubs!
I did not like that it was a smoking casino. I am a non smoker and had I realized this before booking I would've booked another hotel, also kayak said this hotel was on the strip and it is NOT. Very disappointed about that :/
Was just passing through with the family and didn't want to stay on the strip! Great stay for the price!
Hidden $30+ resort fee that kayak didn't disclose clearly and wasn't reflected in the price total
Great family vacay!
Love that the Red Rock has everything you want from a luxury casino/hotel but its far from the hustle and bustle from the strip. Great pool and drop off lids club. Just remember to bring vaccination records for the kids club or they will refuse the kids aftet one visit.
Vacstion was too short!
Deluxe king room was spacious and comfortable.
With an unrivaled aesthetic and attention-to-detail apparent at every turn, Red Rock offers a refined resort experience—all amongst Las Vegas’ most striking setting. From award-winning accommodations to service as unwavering as the neighboring sandstone canyons, welcome to a casino experience, redefined. Welcome to Red Rock Resort.