The staff, was very professional and friendly.
Apparently Las Cruces is where all the homeless bums go to spend the winter. I'm grateful we arrived late at night because if I saw the scoundrels milling about in broad daylight I would have kept driving to El Paso. The room was okay after I cleared the
Remodeling was taking place, rooms were not as clean as expected
The friendly staff
Coffee pots were not available, but they had plenty of fresh coffee at the desk
The front desk was rude continuously asking how we got the price we did. The water was brown and the next day we checked in again and they put us in the same room and we had to clean it ourselves. Bad experience for a 3 star hotel.
Very friendly staff.
There was construction going on.
Staff was friendly and I believe the hotel will improve once all the upgrades are finished.
Sheets not changed, bath tube had a crack. One light did not work and carpet was worn. Pool not cleaned of leaves, canopies not opened so tables were too hot to sit at. The loungers were made of metal on sides, too hot to lay on during the day.
I dont care for being placed in an ADA room
When our room wasn't ready they let us go down to the pool. It's location near restaurants and highway was good.
The coffee at the front desk was awful. The coffee tastes old even though they just brewed it.
The staff is great.
Water seems dirty, smart tv crashed and stopped functioning until maintenance came by to fix it
Staff were very respectful and the breakfast was great.
Our hotel room (117) smelled like cigarettes and musty. It was bearable, but bothered me a lot the very next day. When I brought it up to the assistant manager (?), she just apologized and stated their rooms are old and outdated.
Service was great!
Hotel employee went beyond to ensure the room that we were needing when I called ahead to confirm our check in. Upon arrival she seamed to genuinely care about our travels. This made our stay with Spring Hill very delightful.
Whether a business trip or a weekend getaway, SpringHill Suites by Marriott® in Las Cruces, NM, promises a refreshingly unexpected stay we know you’ll appreciate. Indulge and unwind in our spacious suites designed with separate spaces to relax and get some work done. Then head to our lobby for a complimentary hot breakfast each morning or a beverage from our 24-hour Market. Our Market is stocked with just what you crave including tasty snacks. And our delicious New Breakfast lets you indulge in healthy options like scrambled eggs, fresh spinach, whole strawberries and Greek yogurt or more decadent choices including freshly made waffles and flaky croissants.
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