Beds were comfortable.
Staff was not friendly or welcoming.
The location was great
We were able to sleep in a bed is the best thing I can say about this place.
The staff have become unbelievably rude, condescending, untrained, and generally uncaring about doing anything resembling providing a tolerable level of hospitality. We have stayed at this hotel several times in the past but will never be back.
Room was clean and neat
Check-in and check out was fast.
I was charged twice and I only stayed for 1 night
Very nice, accommodating room, comfortable.
The room leaned enough that dresser drawers came out on their own. Although we were told ahead of time that the elevator was out, we were on the third floor requiring three flights of steps. The toilet overflowed the first night, was quickly fixed.
Inattentive staff for a good 5 minutes upon arrival because they were on the phone with a friend!
Staff was great!
Pool and room were clean
No continental breakfast
Loved the room and location. The staff was exceptionally friendly.
I didnâ€™t care for the shampoo/conditioner.
The room was larger than some of newer hotels. The dressing area was excellent, I could use the sink area without lighting up the sleeping area. Staff were very friendly.
I wish all hotels would give guests better coffee condiments. I hate the little packets with 1 creamer. Our GPS had minor issues with the location since there were about 4 hotels usibg same entry.
This newly renovated "Hub City" Marriott hotel is the ideal destination for your next visit to Lubbock, TX. In minutes, guests can be shopping at South Plains Mall, cheering on Texas Tech football, catching a concert at United Supermarkets Arena, or exploring the outdoors at Buffalo Springs Lake. If you are looking for a bite to eat, our hotel is steps away from a handful of Lubbock restaurants. Additionally, we have The Bistro offering American favorites, Starbucks specialty drinks, and your favorite evening cocktails. Any last-minute cravings can be met by The Market, available to guests 24-7. Lubbock businesses or small groups can utilize our 10-person meeting space for corporate events, showers, or get-togethers. The meeting room offers free WiFi, AV Equipment, a projector, and catering services. Each hotel room provides a spacious work desk as well as free WiFi and cable TV. The Courtyard Lubbock has an on-site business center, laundry facilities, pool and hot tub, and a 24-hour fitness facility.
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