優點: Good location near Narita airport. Free shuttle bus to/from airport and also downtown shopping area. Staff were efficient, albeit appeared to be a slightly jaded from the constant flow of transit customers.
缺點: Rooms are dated and in need of an update. Check-in procedure quite regimented, with a strict check-in time. I can understand why from a staff perspective, but not so good from a customer service perspective.
優點: The location is very convenient. Station is only about 15 min walk or from cab only 5-7 minutes. Few decent restaurants nearby and right in front of the hotel there is a 24hr convenience store as well.
缺點: The early check-in was way too much.. 800 yen per each extra out and the check in time is only from 3 pm..
優點: I wholeheartedly agree with Rachael's review: it's well located, clean, and staff is very friendly (they found some valuables we forgot).
For some it could be a challenge to get down from the station to the hotel: the escalator is only going upwards. Perhaps the current works at that entrance will alleviate this. One can't blame this on the hotel though, it's the station itself.
缺點: It's tiny, very tiny.
A double bedroom is in fact half a single bedroom, with just an arm's length to the wall. Getting two Western people in that bed is a challenge. Even the the Japanese would consider the room somewhat restrictive spatially.