優點: Good location near Narita airport. Free shuttle bus to/from airport and also downtown shopping area. Staff were efficient, albeit appeared to be a slightly jaded from the constant flow of transit customers.
缺點: Rooms are dated and in need of an update. Check-in procedure quite regimented, with a strict check-in time. I can understand why from a staff perspective, but not so good from a customer service perspective.
缺點: Rooms are a bit too small and needs renovation to uplift its look. For the price you pay it needs such improvements
優點: 地點好，有機場接駁巴士和Aeon Mall 巴士。早餐也很多選擇
優點: 房間寬敞舒適，有幫助安睡入眠的用品如-茶包、eye warm、沐浴包等，非常細心安排。
缺點: 由機場至Hotel 的shuttle bus 誤時之餘還要停靠T2&T3和成田山景酒店，原本只有15分鐘的車程因此須花耗上1小時的時間才到達酒店。酒店至Aeon Mall 的shuttle bus 也要先停靠成田JR車站後才到達Aeon Mall，本身shuttle bus 的班次已經不夠頻密，還要停靠多站上落，沒想到那麼大的酒店集團都不能安排點到點不停站的shuttle bus，相比其他機場酒店免費交通接駁實在是比下去了！ 希望酒店可以改善。
優點: I wholeheartedly agree with Rachael's review: it's well located, clean, and staff is very friendly (they found some valuables we forgot).
For some it could be a challenge to get down from the station to the hotel: the escalator is only going upwards. Perhaps the current works at that entrance will alleviate this. One can't blame this on the hotel though, it's the station itself.
缺點: It's tiny, very tiny.
A double bedroom is in fact half a single bedroom, with just an arm's length to the wall. Getting two Western people in that bed is a challenge. Even the the Japanese would consider the room somewhat restrictive spatially.
優點: The location is very convenient. Station is only about 15 min walk or from cab only 5-7 minutes. Few decent restaurants nearby and right in front of the hotel there is a 24hr convenience store as well.
缺點: The early check-in was way too much.. 800 yen per each extra out and the check in time is only from 3 pm..