The pillows were too thin
I like the price, a good location next to the train station, the staff was friendly and the restaurant around Narita.
The rooms were kind of small but comparison to the higher price rooms in Tokyo its worth the price and not enough outlets to plug in my electronics,.
nice hotel for a reasonable price
Good wifi service. Hot water, tea, coffee, complimentary bath items.
Only one electrical outlet. TV remote wouldn't change channels.
It was older rooms but clean, and everyone was nice.
Our plane arrived pretty late but there is no shuttle bus after 7:50 pm. I didn't realize that it was pretty far away from Airport and taxi fee was expensive. Using train will be recommended.
Cute little room but amazing customer service
The staff were very helpful, we almost missed our shuttle bus to the airport, and having a fussy baby didn't help. One of the guys actually went up to our room to remind us and helped us bring our luggage down while the receptionist came out to help bring our luggage to the bus, never experienced such amazing customer service anywhere. The hotel location is also very close to the Narita train station (less than a block), which is great. The room was small but cute, came with two sets of some kind of kimono and slippers. The electric outlet also woks with US chargers
The elevators were tiny for a family with many luggage, we had to make 2 trips to go up and down, because they couldn't fit the baby stroller and the luggage, but it's not a deal breaker.
Proximity to airport, price, quiet.
Somewhat dirty carpet, cluttered room.
Excellent staff even with us foreigners. Got to the hotel early and they took our bags from us. Got lost on the way back somewhat and was very very late getting tl the hotel. Found our bags in the room and staff awaiting us when we finally adequate it back. Refilled the hotel complimentaries and towels while we were gone every day.
Very very small room. But we expected as much.
Nice staff. Clean. Lots of extras (tea, coffee, robe, bath things).
Smelled of smoke. Confusion with reserved booking. Small for long a long stay.
Narita U-City Hotel為造訪成田的旅客提供了理想的下榻之地，從成田車站步行到這裡只需要5分鐘。 也在旅客下榻的期間提供免費無線上網。
Narita U-City提供全日開放的櫃檯，以及美容中心和咖啡吧。 為了能夠讓旅客感到格外的便利，還設有外幣兌換、機場接送和洗衣設施。 飯店也提供會議室、保險箱和行李寄存。
入住Narita U-City Hotel的期間，旅客可以到Epinard用餐，餐廳供應道地的日式料理。 歡迎入住的旅客晚上到舒適的酒廊小酌一杯。
從Narita U-City Hotel出發搭車只要40分鐘，就可以到達成田國際機場和幕張展覽館和東京灣。 步行就可以到達成田山新勝寺。
成田U城飯店距離東京 成田國際機場6.9公里。 成田U城飯店距離小美玉 茨城機場45.8公里。