缺點: Bedroom was irritating. Numerous lightbulbs flickered. There was a sewer smell in the room when we arrived. There was air leakage at our window which caused cold draughts all night and meant we heard everything going on in the service yard below which disturbed my sleep. The heating/ air system was poor and the room was either too stiff or cold and I had to keep getting up to change the controls. Hotel was very quiet too, why they gave us this room was strange or thoughtless.
優點: the location it was right in the middle of nearly everything we went to go and see. It was also right next to the train station which is how we arrived.
缺點: the cold shower on Saturday and Sunday that was not fun. If you are going to charge premium price than it better be a premium hotel. It certainly not a 4 star hotel given the maintenance of their equipment.
They need to replace the boiler, I heard it was not the first time they only had cold showers
優點: Location. Friendly Staff. The new bar/restaurant area looks good however the only downside is the seating area near the bar soon filled up and even though there were empty tables on the lower floor level there seemed to be a reluctance to give these to guests who just wanted a drink.
缺點: The reception area is still going through refurbishment which meant long queues soon began to build up when guests began arriving in numbers which was an inconvenience to be honest. No doubt this will be resolved when the work is completed.
優點: We liked the welcome and all the staff who were friendly and helpful.
The room and bed were extremely comfortable, great breakfast and the whole stay was a delight. The hotel is very well placed for getting round Edinburgh. We would highly recommend and would definitely use it again.
優點: Location, cleanliness and the staff who welcomed at door. They have a great manner and seem genuinely want to please guests.
缺點: Reception staff need much more warmth, smile more and actually treat people as such. Rooms clean bu quite small for price - felt a little cramped at time.
優點: A very centrally located hotel with a freindly and helpful staff. The room was of a fair size with all you would expect of a hotel of this standing.
缺點: Although the room was finely furnished the room lighting was poor.