Nice decor with a family comfortable feel to it!
Not enough toilet roll, and asked several times for replacement
Proximity to main attractions and town centre. Fantastic views from the penthouse!
The hotel provided a comfortable haven in the centre of a terrific city. Everything about the apartment was satisfactory.
It would have been useful to have two twin beds in the second bedroom rather than a double.It would have been useful if the kitchen was equipped with a cafetiere.
Friendly staff, great location and very comfortable rooms. Would go again.
Upgrade us to the penthouse every time we visit Edinburgh & it's guaranteed we'll be back! Excellent apartment & view.
Very minor 'complaint' as I'm slightly confused as to how much we gained with the upgrade as the apartment I booked was advertised as also having 2 bedrooms & a balcony. I don't expect the same upgrade every time so I'd like to have discovered what I was due for my money.
Good Position, facilities
Some noise from building work across road.
Location, close to city centre , Economical
Sluggish staff. Unadequate facilities, had to request basic stuff mouse in the room and the staff were not even apologetic about it
Great location. Well-appointed apartment. Lots of nice touches.
We asked for two twin rooms or one twin and a double and were only told on arrival this was not possible. This seems strange as most groups would require flexibility. Had to request extra towels and bedclothes twice.
Very nice room
Poor reception area overly efficious staff not being able to hear a word because of builing works we were not informed of. Left couple of things in the room which have not been handed in by house keeping staff
Aparment was lovely complimentary wine and muffins were good , lady at reception very helpful
a bit out of the way for the castle and grassmarket
Location The apartments are located in the perfect city centre spot on Queen Street, quiet enough for guests to relax and yet right near the action. Guests can reach Princess Street in 2 minutes and the Royal Mile in 5 minutes. Nearby attractions include Edinburgh Castle (around 7 minutes’ drive) and Holyrood Palace (around 9 minutes’ drive away). Edinburgh Airport is around 11 km away, and Glasgow Airport is around 90 km away. Facilities The apartment hotel has a lift and features 30 non-smoking rooms. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a cloakroom, a baggage storage service, a safe and a 24-hour security service. Wireless internet access allows guests to stay connected while on holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Rooms The rooms have a living room, a kitchen and a bathroom, as well as air conditioning and individually adjustable heating. A balcony or terrace is among the standard features of some rooms. Guests are sure to get a good night's sleep in the double bed. Valuables can be securely stored in a safe. Additional features include a refrigerator, a stovetop, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children. Sports/Entertainment After an eventful day, guests can work out and recharge in the gym. Payment The hotel accepts the following credit cards: VISA and MasterCard.