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德盧斯 Duluth Intl租車評價與目錄
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Avis則評價
租車地點
Avis
德盧斯 Duluth Intl租車地點
4701 Grinden Drive
+1 218 727 7233
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德盧斯 Duluth Intl Avis 辦事處的評價
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8.8
優點： The staff was friendly and helpful. The car was very clean & nicer than expected.
缺點： I dropped off my key & paperwork in the box yesterday at 11am & haven't received my receipt yet.
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9.6
優點： personal attention
缺點： $13.00 per gallon for refueling.
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5.2
優點： Car was nice and clean
缺點： First, the attendant claimed that my reservation didn't exist. I was lucky that the car I needed was available. Second, I was called in the middle of the day on my 2nd day with the rental asking if I can come back and switch it out for another car. I explained that I was working until late that evening but was able to drop it off once I finished work. The lady insisted that I go there immediately, or that someone could come and drop off the other car to me and pick mine up from my location. What's up with that?? I was in the middle of a serious project at the client site and was unable to leave easily to do the transaction. The lady never explained why I needed to switch out the car and wasted my client's time.
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9.2
Love avis!!!!
優點： Pick up/drop off was super easy employees were amazing and very helpful
缺點： The car wasn't completely cleaned when I picked it up
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6.0
缺點： I dropped the car off a little over one hour late and they tried to bill be for an extra day.
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9.2
They did not reserve the vehicle class I ordered a
缺點： Ordered a full size car such as a Chevy Impala. Got there and they had a van waiting for me. I finally got them to give me a small suv which was nice, but still not what I ordered. Technically this was an upgrade, but they only did it under protest. Bad show. Everything else was of a high standard.
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2.0
Employees had gone home early
缺點： Nobody there had to scramble to rent a car from competition
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10.0
Very Smooth
優點： Keys waiting for us. Not a lot of paper work. Great staff!
缺點： Two keys that couldn't be separated??
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8.8
優點： The staff was friendly and helpful. The car was very clean & nicer than expected.
缺點： I dropped off my key & paperwork in the box yesterday at 11am & haven't received my receipt yet.
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9.6
優點： personal attention
缺點： $13.00 per gallon for refueling.
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9.2
Love avis!!!!
優點： Pick up/drop off was super easy employees were amazing and very helpful
缺點： The car wasn't completely cleaned when I picked it up
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9.2
They did not reserve the vehicle class I ordered a
缺點： Ordered a full size car such as a Chevy Impala. Got there and they had a van waiting for me. I finally got them to give me a small suv which was nice, but still not what I ordered. Technically this was an upgrade, but they only did it under protest. Bad show. Everything else was of a high standard.
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10.0
Very Smooth
優點： Keys waiting for us. Not a lot of paper work. Great staff!
缺點： Two keys that couldn't be separated??
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5.2
優點： Car was nice and clean
缺點： First, the attendant claimed that my reservation didn't exist. I was lucky that the car I needed was available. Second, I was called in the middle of the day on my 2nd day with the rental asking if I can come back and switch it out for another car. I explained that I was working until late that evening but was able to drop it off once I finished work. The lady insisted that I go there immediately, or that someone could come and drop off the other car to me and pick mine up from my location. What's up with that?? I was in the middle of a serious project at the client site and was unable to leave easily to do the transaction. The lady never explained why I needed to switch out the car and wasted my client's time.
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6.0
缺點： I dropped the car off a little over one hour late and they tried to bill be for an extra day.
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2.0
Employees had gone home early
缺點： Nobody there had to scramble to rent a car from competition
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Budget則評價
租車地點
Budget
德盧斯 Duluth Intl租車地點
4701 Grinden Drive
+1 218 727 7685
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德盧斯 Duluth Intl Budget 辦事處的評價
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6.8
Smelled horrible!
優點： Was a nice car and I enjoyed to smooth riding and all wheel drive.
缺點： The car wasn't very clean. The windows were yellow from someone smoking and it smelled horrible inside the car.
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4.0
Car availability not as advertised.
優點： The people were friendly.
缺點： Kayak failed to represent the actual cars available. Budget does not offer the types of vehicles advertised on Kayak. We needed a seven passenger vehicle and Budget did not have anything the met or needs.
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9.2
Nissan Rogue heating system not so good
優點： The service and ease of pick up and drop off. No shuttle just a short walk over and pick up at airport.
缺點： The heating system in the very cold Duluth, Minnesota area could not keep up. You had to constanly turn the cooler air on to keep the windows from fogging. This was not a toasty warm car to ride in.
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10.0
staff shined too
優點： The vehicle itself was outstanding and the staff were shining examples of Minnesota nice!
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2.0
A complete waste of time and money
缺點： Apparently even though there is only one airport in Duluth, it is divided into a "private" airport area and the public one. The booking was unknowingly made for the "private" airport area, but I only found this out 2 days after arriving at the Budget rental in the main airport area and discovered that no one was there. I was still charged for the private insurance. Will never book a car rental through Kayak or Budget again.
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2.0
Never again!
缺點： Rental never happened! It's a good thing I called the day before to confirm reservation. Agent asked where I was taking car. I said I thought that was an odd question, since the rental included unlimited miles. She explained that they had "boundary restrictions" on their rentals and the car could ONLY be used in Minnesota or Wisconsin! That was never mentioned during prior telephone confirmation of the original reservation despite my mentioning it was for a two week road trip to the East coast. I was told it was "in the fine print" in the online reservation form. It seems to me that information is too critical to be buried in "fine print"! I had to cancel and scramble around to find another agency with no such restrictions, that could provide me with a car on less than 24 hour notice. It cost me more than $100 more! Budget will never see ANY business from me or my family in the future.
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9.2
Nissan Rogue heating system not so good
優點： The service and ease of pick up and drop off. No shuttle just a short walk over and pick up at airport.
缺點： The heating system in the very cold Duluth, Minnesota area could not keep up. You had to constanly turn the cooler air on to keep the windows from fogging. This was not a toasty warm car to ride in.
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10.0
staff shined too
優點： The vehicle itself was outstanding and the staff were shining examples of Minnesota nice!
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4.0
Car availability not as advertised.
優點： The people were friendly.
缺點： Kayak failed to represent the actual cars available. Budget does not offer the types of vehicles advertised on Kayak. We needed a seven passenger vehicle and Budget did not have anything the met or needs.
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2.0
A complete waste of time and money
缺點： Apparently even though there is only one airport in Duluth, it is divided into a "private" airport area and the public one. The booking was unknowingly made for the "private" airport area, but I only found this out 2 days after arriving at the Budget rental in the main airport area and discovered that no one was there. I was still charged for the private insurance. Will never book a car rental through Kayak or Budget again.
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2.0
Never again!
缺點： Rental never happened! It's a good thing I called the day before to confirm reservation. Agent asked where I was taking car. I said I thought that was an odd question, since the rental included unlimited miles. She explained that they had "boundary restrictions" on their rentals and the car could ONLY be used in Minnesota or Wisconsin! That was never mentioned during prior telephone confirmation of the original reservation despite my mentioning it was for a two week road trip to the East coast. I was told it was "in the fine print" in the online reservation form. It seems to me that information is too critical to be buried in "fine print"! I had to cancel and scramble around to find another agency with no such restrictions, that could provide me with a car on less than 24 hour notice. It cost me more than $100 more! Budget will never see ANY business from me or my family in the future.
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Alamo則評價
租車地點
Alamo
德盧斯 Duluth Intl租車地點
4701 Grinden Dr
+1 844 378 0636
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2.0
I need certain charge reversed please
優點： I made my reservation online to rent a car on 1/30/2017 and bought the auto insurance to go with it. The charge of $45 was billed immediately and I was to pay for the car when I checked in. He told me I couldn't get the car bc I didn't have a Credit Card in my name...I was upset bc I've never been denied a rental before and it was a huge inconvience for me. I didn't complain, and went on my way. However, the insurance charge is still showing on my account and was never reversed at time of check in. I asked the employee who worked front desk, but he said he couldn't help me. How do I go about getting these charged reversed? Thank you for your time, Holly Thomas
缺點： See above
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7.6
優點： Price, car was clean, I was able to book easily online (and at the last minute).
缺點： No economy available, was given a Ford Focus (which has terrible visibility). Also wish there was a pick-up and drop-off downtown rather than only the airport option.
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