The suite was big
Staff could have been better. Repeatedly asked them to talk to the neighbors to keep the loud club music down. They did NOTHING! The guy sat on his butt answered the phone and acted like he cared but did not even go to the room and ask the other guests to quiet down. I know this because he didn’t even realize there was a sign on the guests door that said “Kiss the Miss Goodbye”. My family ended up leaving the hotel that night. Plus it was really awesome for my family to watch a drug deal go down in the parking lot. Not family friendly at all. Pool needed to be cleaned because there were bugs floating in it.
My children love the indoor water park and I love the area for younger and older kids.
Things are starting to look worn and needs re-painted. Also, there was mold in the shower on the ceiling.
Need more adult water park time
It was a really nice place to stay very elegant!!!
That it wasn't enough time or half set aside time for adults to use the pool area!!!
Teen age help around the swimming pool did not appreciate a dachshund walking with a leach.
Old, tired and filthy
Tiki bar is always welcome. Kids, of course, had a blast in the waterpark. Front desk handled my hodgepodge of booking details without a hiccup - Brian is awesome to deal with.
Staff was *VERY* strict this time. We have been coming to this hotel for years and never heard this much yelling & whistle-blowing. Not sure if there's been an incident here recently or what. My 4yr old was going down the water slides w/o issue all day long then halfway through the day got kicked off for being too little. Every time we come it seems more and more of the pirate ship is broken down and not functioning, this time it was the tunnel through the middle which my kids have always enjoyed in the past. The water was pretty cold compared to previous years as well. I saw staff taking towels out of the "dirty towels here" bins and re-folding/rolling them to stack on the shelves.
Love the refrigerator and microwave. Love the water slides and pool area. It wasn't too cold lime some hotels. The tiled walk in shower was really nice. Awesome shower head.
I wish I would have known the hot tub wad broken when I made the reservation.
Easy access, good price. Nice bathrooms.
Pillows could be better.
Conveniently located off Interstate 35/80, this Ramada Tropics Resort / Conference Center Des Moines is just minutes from downtown Des Moines, thrilling rides at Adventureland amusement park, Prairie Meadows Racetrack and Casino, and live performances in the Iowa Events Center. After a day of business or leisure, refresh at this hotel with complimentary wireless Internet access, gym, 18,000 square foot indoor water park, water park passes are available with each overnight stay.arcade, laundry and dry-cleaning services, extensive event facilities and catering services. Enjoy a delicious meal at our Castaways Bar and Grill onsite. Guest room amenities include flat-screen TV, refrigerator, microwave, desk and safe. Hot tub suites and handicapped-accessible rooms are also available. Pets are welcome at this smoke-free hotel. There is no charge for children 17 and under with an adult.
得梅因華美達熱帶度假酒店及會議中心 - 厄本代爾已採取以下的措施：