Staff was untrained, no coffee brewed in am, housekeeping didn’t bring items requested
Easy access to Pensacola Airport
The room I reserved was available this time but we did call to inform them we would be late and asked them to not give our room away
Found out in the late evening hours that the toilet would not flush. Called the front desk and was told maintenance had gone home I asked them to just bring me a plunger I was told it was locked in the maintenance office. The girl at the desk said she would move us then asked if I was a Hyatt Gold member (I am not) then was informed they couldn’t move us but would comp the bill from the restaurant and sorry for the inconvenience. It would have been much more than an inconvenience had the water actually ran over from the toilet
Convenient to the airport Friendly staff Good breakfast
I reserved a king room but ended up with a double queen that was also a pet friendly room ,I was not traveling with pets. I turned down a queen room for a cheaper rate because I wanted a king bed.This room cost the same as the king ,I reserved thru hotels.com which was non refundable the manager did comp us a couple of drinks at the bar. I think I'll stay somewhere else next time
Very convenient for airport
Easy check in Pleasant staff Clean comfortable room Breakfast buffet
No one at the counter to check out early in the morning (6:00 am) Just had to drop the key cards on the desk and go didn't have time to wait . I can see a potential problem with that. Maybe put a secure box there if there won't be anyone at the desk at that time
Great hotel, highly recommend.
We loved the modern look of the rooms.
The Hyatt Place is conveniently located to local area restaurants, shopping centers, and just 20 minutes from the Gulf Coasts most beautiful beaches. The Hyatt Place Pensacola Airport is a 6 story building that is located directly on the airport premises offering 127 plush guest rooms. The hotel is a block away from shopping and dining in Pensacola.