I got double charged.
I pre-booked and prepaid thru Kayak, but the hotel charged my credit card for the room. So now I am in the process of correcting a financial situation that not of my making. So no I am not to keen on this hotel stay. I wouldn't recommend this Hotel.
Easy in and out.
We got in late. Put our food in the fridge, showered, turned the air cooler. Climbed in bed. Need a hair dryer. Tried to call for a wake up and hair drier. Phone didn't work. Wake up sweaty, air would not get cooler. Can't call! Get up in the morning fridge is warm. We tell the front desk on the way out, he said "Thanks, I will check into it". Just bummed!
Horrible will never book through you or stay at th
You charged us extra for breakfast, there was no breakfast and no refund !!! Staff was uncaring and shrugged off the issue hot tub was not working pool water was old and salty it was disgusting!!!!
Nice play, i'd stay again, but not on the first fl
The rooms were large and the beds were very comfortable. The entrance was very well designed and plenty of space for sitting and having breakfast or a snack. They don't offer complimentary breakfast, but they do have this small cafe in the lobby which serves breakfast food and lunch as well as snacks.
I stayed on the first floor with my mother whom is in a wheelchair. I had requested a handicapped room when I booked, but was not given one when we arrived. I over looked this, but found it quite annoying there were no ice machines on the first floor. I'm not sure why not, so I had to go to the 2nd floor. The layout of the entrance and first floor is very nice, but doesn't make sense to have rooms down there. The pool and fitness room we're near our bedroom so the kids running and playing could be heard from our room.
Style and substance blend seamlessly together at Courtyard Cincinnati Airport South/Florence. Our hotel places you near destinations such as the Creation Museum, Ark Encounter, Kentucky Speedway and Great American Ball Park, plus enjoy easy access and a free shuttle to and from Cincinnati/Northern Kentucky International Airport. Experience tranquility in our spacious rooms, providing complimentary Wi-Fi as well as plush bedding, ergonomic workstations and flat-panel TVs for your utmost comfort and convenience. Worked up an appetite? Swing by The Bistro, our on-site restaurant, for some delicious breakfast and Starbucks® coffee. Stop by later in the evening for dinner options and handcrafted cocktails served at the bar. Maintain your active lifestyle with a visit to our 24-hour fitness center, complete with cardio equipment and free weights. Whether you're traveling for work or leisure, Courtyard Cincinnati Airport South/Florence provides all the amenities you need for an effortless visit.
辛辛那提機場南/佛羅倫斯萬怡酒店 - 佛羅倫斯已採取以下的措施：