The property used to be one of the best around Franschhoek but everything is old now. They need to revamp the place.
From the welcome we felt spoilt,the setting is amazing,the staff are very knowledgable and passionate about the hotel.The fine dining was very good and the wine selection great.The rooms are beautifully appointed and very relaxing,the gardens are out of this world.We will definitely be going back but for a weekend.
The lounge bar area.
Dissappointing room, blind not closing properly as result sun getting in as early as six, could not relax. The squeeking sound of the bed everytime you turn-reported no attenton was given untill i reported it again before we sleep on the night of the 24th. The water could not wash in the morning of the 24th. Dissappointed !!
The quiteness and nature, setting of the hotel
That there was no warm water to bath or shower
I loved the friendly service and the room was divine! Loved the under floor heating:)
The only downside was that the resturants didn't cater for the Muslim/halaal guests!
Underfloor heating in both bedroom and bathroom. Complimentary newspapers in reception areas. Friendly staff.
The design of the room was poor - the room had only one light circuit so that one could not have light in the seating are with darkness in the sleeping area.It was not possible to watch TV from the bed.
Everything! Excellent service; friendly and very helpful staff. Staff knew before we even knew, what might be necessary! GREAT holel at a beautiful location.
Wifi leaves much to be desired: intermittent..., but especially the complicated in-log procedures and also the relative expense. At such a top-hotel WiFi should be without charge.
Everything was the way a 5 ***** should be
Comfort and surroundings, perfect. The staff were exemplary.
Great place & perfect service
The service of the hotel staff and the facilities were par excellence.
Located in Franschhoek, Le Franschhoek Hotel and Spa is within a 5-minute drive of Huguenot Monument and Hottentots-Holland Nature Reserve. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.