There was nothing to like about President Hotel, from the reception, rude employess, denial of what was advertised on the internet such as Fruit plate at room and free garment cleaning.
Worst buffet ever experienced, had to pay for napkins
all was ok
When we came they said that they had no available room and offered us some other hotel. They took us there by their car but it was too far. It was a good 5 star hotel but I would say almost in the country. So we asked to take us back next day. Very inconvenient. I saw a cockroach during breakfast running among cookies. Shuttle buses to Canton Fair were very small, actually it was a minibus, so there wasn't enough space for everybody. We stayed a cue for it and then there was no place for us and for many others, they said that they would try to place us to other shuttle buses (not their own), but we decided not to wait for it and took a taxi. Just wanted to say: You should not count on declared shuttle buses.
Hotel is clean & well done. Staff is polite.
location, too crowded. Lack of facilities. Final Rates that I paid do not tally with the amount that i booked online.
They are good in cleaning the bathroom. Only.
staff are not good. I stayed 6 nights at the hotel and I requested late check out only for 1 hour due to my flight departure and they refused. I spoke with "Cherry" Assistant Manager and asked her only for 1 hour late check out and she refused this and asked me to pay half day rate. """This is unbelievable"""...we are a mature couple and they didn't respect this. The management of this hotel is very poor and ridiculous. Also, the location is very bad. It is very crowded area. You will never find a taxi and there is no car entrance. This is the worst hotel I have ever seen in my life.
Staff very friendly and helpful. Rooms are spacious and very clean. Good breakfast service
Location, Cleaninliness, Brekfast
only a few people speak english and sometimes it can be a problem
Location The business hotel is located in Tianhe district, an area full of office buildings and shopping centres. In the neighbourhood, there are the East Train Station, Pazhou International Conference Centre, famous shopping centers, such as the Teem Plaza, Grandview Plaza and Victoria Plaza, the Tianhe Hi-tech Development District, the Information Harbor, and the campuses of some colleges. Facilities 215 rooms are available to guests in a 16-storey main building and a 14-storey auxiliary building. Check-in and check-out are easy at this hotel, which has a 24-hour reception desk and a lift. Services and facilities include a cloakroom, a safe, a currency exchange service, room service, a laundry service, a conference room and a business centre. Internet access is available to guests in public areas. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone and a television with satellite/cable channels are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms. Sports/Entertainment The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, a sauna and a steam bath. Meals Dining facilities include a dining room and a breakfast room. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Payment The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.