Breakfast for an American was bad choices
WiFi only worked on main floor
Value for money, indeed! The only problem I encountered was during Sat breakfast. They didn't replenish the food quickly. People were in line for a while and the chafing dishes were empty.
Everything is great. There was just a weird smell emanating from either the lobby or dining area. Other than that, everything was perfect. Value for money!
Proximity to the airport terminals Shuttle service The mall and the restaurants
Construction related issues
Will go back
Comfortable clean room. Near the Airport. Close to a lot of restaurants.
They were helpful in checking in and checking out as well as offering recommendations.
Key cards were iffy at best when using in elevator. They took beetween 5 and 10 swipes to get access to our floor.
No internet in room
I have stayed at the hotel 3 times now and they are remodeling the rooms
No internet in room. Tried switching rooms and called Front desk and they basically ignored my request. Very disappointed in a hotel that I’ve stayed at in the past but won’t stay there again
Couldn’t control the air conditioner . You could only turn it on and off no temperature control.
Customer service: staff were ver helpful, courteous. We were given a choice of room, which was really nice Shuttle service: from airport, made it easy to go from and to airport from hotel Location: very close to airport, with caisno near walking distance
Door not tight: lower part with space from fllow; easy to hear noise of people talikg from hallway
Free shuttle service to airport
Packed breakfast is awful.
Worst hotel ever
I booked a premier room and when I got to the hotel they downgraded my room but still charged me for a premier room. I was on a time crunch so I just booked. When I got to the room, it felt very humid which made the bed sheets and my clothes feel extremely damp. The room and bathroom were tiny and was poorly lit. Place could be much cleaner. I tried asking for another room, but they said they couldn't. They didn't even try accommodating an unsatisfied customer. Just gave me a refund and had me leave. The manager didn't even have the nerves to speak to me or apologize for the inconvenience. I will never recommend this place to anyone. DO NOT STAY HERE.
Room was OK, Hotel OK and
Free shuttle service to terminals.
No fridge in the room and a little cramped.
Very good, close to the airport.
The hotel is located at convenient location (close to a shopping mall and McDonald's). There are shuttles between the airport and the hotel every hour. Staff are very friendly and helpful.
When you stay at Holiday Inn Express Manila Newport City, an IHG Hotel in Pasay, you'll be near the airport, a 1-minute drive from Resorts World Manila and 7 minutes from SM Makati. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.