The front desk Ahmed was excellent. We had a room with beautiful view.
not what it looks like
location was good, staff was nice
the room was horrible. awkwardly placed in a dark corner next to the service elevator and stairs. a lot of noise of staff moving stuff, walking up and down the stairs at night and early morning. definitely not what I expected from this hotel which seemed nice from the pictures. I felt cheated and very disappointed. If there was a way to request some kind of refund or compensation, I would.
You can't get a better location than this. Very nice front desk people. Breakfast was rich and the service amazing. Loved their waffle maker. Overall good experience.
I wish they had milk alternatives like soy, almond or lactose free milk. The chocolate store in the building is touristy and overpriced, the service is terrible; even if its not the same business than the hotel, the hotel should not promote it or recommend it (they give you a 10% discount if you are a guest) The glass divider in the shower is dangerous, they are not firmly attached.
Nice rooms, great location
We could smell the sewage in our room. When we confronted the staff about it, they said yes, the sewage line runs under the hotel.
The relaxed attitude and comfort, that made it a pleasure to stay for our weekend visit to the Christmas Market
Would like tea making facilities in the room
Excellent location, within easy walking distance of the main sights and public transport system. Accommodation was clean & tidy and staff most helpful & efficient. Our room was faultless.
nice rooms, good breakfast.
power on my shower was low and took a long time to heat up in the late evening.
Leaving the hotel
I woke up 3 times to find the room filled with a smell of rotten eggs which me me feel ill and had to change rooms. the second room was fine, but much smaller.
Location near the Grand Place, internet service, godd breakfast and helpful staff.
Clients are very good taking care of.
Excelent location, good breakfast
Hotel NH Brussels Carrefour de l'Europe is conveniently located in the city center of Brussels, with the Gare de Bruxelles-Central station just a short walk away. There are several cultural attractions nearby, including the historic Grand Place and Royal Palace, as well as the shopping areas of Rue Neuve and Place du Sablon. Hotel NH Brussels Carrefour de l'Europe has 65 spacious Standard and Superior rooms. Many overlook the city center, while first-floor rooms have a balcony and outside seating. All rooms have air-conditioning, a work area, free Wi-Fi, and tea and coffee-making facilities. Every morning the restaurant serves a range of breakfast items such as waffles, pastries and hot drinks. A buffet is also prepared fresh, with fruit juices, pastries, cold cuts, cheeses, fruit, yoghurt, breads and hot dishes made to order. For meetings, our recently refurbished conference center can hold up to 180 people, or you can choose one of our 8 multi-purpose rooms. We can provide audiovisual equipment to rent and our experienced, multilingual staff are on hand help you organize the event. Inside the hotel you’ll also find Chocopolis, a chocolate boutique and factory selling over 80 varieties of handmade Belgian chocolates.