The hotel was fine but misrepresented by booking.com.
The internet is not free and was very unstable and did not meet international standards.
I honestly cannot say that there was one thing that I enjoyed during my stay, it was a pretty below-par experience for a Protea Hotel.
Only one vending machine in the entire hotel, which was not in working order! The receptionist at the time was also very unfriendly, and did not make any effort to resolve the vending machine issue. Also no mini-bar in my room, so I had to drink tap water throughout the evening.
We enjoyed the convenience and proximity it offered to our dance venue. Our room was functional and clean and provided us with all we needed. Thank-you.
We opted out of the breakfast, as we dont eat big breakfasts and the price was a little too hefty for us. But if there was a smaller menu we would have considered it, eg a cafe style menu.
Kitchen and dining staff were friendly but not staff at desk in assisting guests
Not really but tell front desk staff to be friendlier
Clean comfortable convenient.
Does not have a proper bar. Hence one would leave the hotel to go for a few drinks.
efficient staff, very friendly, always willing to help
Could not get food after 11
The friendliness and willingness of all the staff to assist with any queries was a major plus factor. The atmosphere in the hotel in general was relaxed and friendly due to the excellent service provided by the always smiling staff, even when they had to deal with difficult guests - not us! The food we ordered was well presented and of excellent quality. An excellent all round visit - we would not hesitate to recommend the hotel, and will visit again.
Had problem using computor in foyer, due to the keyboard and mouse being attached to too short a lead. (Difficult to manoever)
The staff was extremely helpful and friendly
The Hotel was newly renovated. The staff were professional and friendly and I enjoyed my stay. Good value for money.
It is not a four star hotel! The room did not even have drawers to put things in! The shower drain did not work. There was a broken lamp and the decor of the rooms is basically dull.
This four-star hotel is the ideal venue for the overnight traveler or corporate executive, offering efficient service and easy access to national roads, the CBD, the University of Free State and the airport, just 13 kilometers away. Situated in the heart of Bloemfontein's Business District, the stylish Protea Hotel Bloemfontein is set in secure landscaped gardens. The swimming pool and terrace are the ideal setting to relax in the City of Roses after a hard day’s business. Unique and comfortable with 94 luxurious guest rooms, the Protea Hotel Bloemfontein offers a touch of class with its superb restaurant and business center. We also offer the ideal venue to conduct a conference or important business meeting. Our accommodations comprise 94 beautifully appointed en suite rooms with separate bath and shower; in-room facilities include air-conditioning, satellite TV channels and touch-dial telephones. Family rooms are available on request at an additional charge.
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