It was clean and comfortable
The customer service at the front desk was terrible
Staff was friendly and responsive when addressing my complaints. The gym had basic equipment and was organized and appeared clean. End.
upon arrival the toilet seat was noticeably dirty and parking was not available due to hotel capacity. The bed was hard and uncomfortable. The hotel room was not thoroughly cleaned including floors, toilet, sink and counter. I found items under bed and side table from previous guests. There was a broken piece on the closet door that made a loud noise every time opened. Rotten fruit and stale bread put out at breakfast. I posted Do Not Disturb sign two days and both days an employee woke me knocking on the door. End.
Best location, Great rooms
This Hampton Inn is right in the center of Downtown Buffalo with great bars, restaurants and sights within walking distance. The rooms were clean and spacious. Plus, the rates were generally affordable.
No big deal, but there was no mini fridge in the room, so we could not preserve leftover food or keep drinks cold.
Very easy check in/ check out, friendly, helpful staff. Beautiful rooms, very clean. Nice pool and hot tub area.
No fridge or microwave in the room
It was my first time working with kayak, and everything went super smooth. Check in was easy and the hotel room was gorgeous. Beds could be a little more comfortable, but im just very picky. Gorgeous hotel room, and super clean. Conveniently located. Very happy
This is the nicest Hampton i've ever stayed in.. Unreal for a small city like Buffalo.
Staff is super friendly and goes out of their way to be helpful. Rooms are spacious, tasteful and clean.
Hot breakfast was a little bland.
Location, staff, breakfast.
i booked king size smooking room and got two queen non smookin. Hotel staff could not explain why this has happended. There were no water boiler, mini fridge, or microwave in the room.
The rooms were updated and clean
Turn new experiences into unforgettable moments at Hampton Inn & Suites Buffalo Downtown. Stay within steps of Shea’s Buffalo Theatre, two blocks from NFTA metro, and eight minutes from KeyBank Center and Canalside for sports and entertainment. Savor distinctive cuisine and innovative cocktails at any of our five onsite restaurants. Be sure to take advantage of our room service. Embrace effortless relaxation in your room featuring our ultra-comfortable bed, ergonomic workspace, free WiFi, and a coffee maker. Upgrade to a suite for extra space featuring a small kitchen equipped with a full-sized refrigerator, a microwave, a two-burner cooktop, and dishwasher. Electric fireplaces are available in a select number of our one-bedroom suites. Indulge yourself in our complimentary hot breakfast. During your stay take advantage of our indoor heated swimming pool with a whirlpool spa, and our fully-equipped fitness center. Host your next meeting or event with our versatile meeting space.
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