I had a really good night front desk staff member give me great suggestions to on places to go! Thanks Michael!
The day front desk was a little snotty and stuck up.
Good location, super clean, great bathroom and huge bed.
A/C did not work which is ridiculous for a hotel of of this level!
Clean, old style hotel. It felt fancier than what we paid for it.
The WiFi was slow, and they wanted you to pay to upgrade to a faster speed. Come on, this is 2015!
Great location, clean room.
The hotel has great views across the Vltava river. The Mamaison staff were incredably attentive.The hotel had an overall feeling of luxury without being fussy.
Ther was nothing that I didn't like
Quality of the room, facility and service
Definitely not a 5-star hotel, rather a good 4-star. Clean rooms, nicely furnished, good location.
At our arrival the hotel was not able to find our reservation. Instead of a room with view (what we booked) we got a room without view. Moreover, the hotel calculates its prices in CZK and uses a very unfavourable exchange rate to recalculate the EUR prices granted by booking.com to CZK. On the other hand, the hotel very quickly responded to our email complaint and offered some remedies. The hotel has very limited parking space.
The employees were very friendly and helpfull. My room was large and comfortable. The breakfast was all right.
The restaurant was small and limited mainly due to lack of space. Breakfast was in the cellar.
Great hotel, great value for money. Friendly and very helpful staff made it a perfect experience.
I loved every minute of my stay. The hotel staff was great and very professional, always trying to make us feel comfortable. You feel they really care about their guests, somehting not so easy to find. Everything in the hotel looked brand new: paint, finishings, upholstery, carpets, furnishings, etc. It was the type of accommodation and service we expected from a SLH property. The view from the rooms is fantastic, overlooking the river. It is about 15 to 20 min walk to the main atractions but I prefer that, it was less crowded and quieter. You walk so much in that city that you hardly notice the extra walk to the hotel, and it is a beautiful walk by the river by the way.
I cannot think of anything we didn't like. The only suggestion is that being a 5 stars hotel, they should have full in room dining service 24hs. At the moment the full menu is only available fom 7am to 7pm. After that you only have VERY limited options. One thing to take into account is that the hotel is being expanded (they are adding about 40 rooms), the building next door is being renovated and incorporated to the hotel, so there is a lot of noice from about 9am to 6pm. We hardly noticed it because we were always out of the hotel by 10am. Check with the hotel before booking if you think this might be a problem.
On arrival, the hotel interior was specctacular, the concierge was amazing, he asked how our trip was and upon mentioning to him that we had just been severly over-charged by a taxi-man he upgraded our hotel room for the duartion of our stay. Fantastic! He couldn't have been more professional or helpful, it really made our trip.
No, I've travelled the world, and this is the best hotel ive come across, in every way. Room decor is top of the range - great attention to detail. Mosaic bathrooms and views across river a winner. Would be even better if it had a restaurant.
The staff were extremely professional and friendly. The rooms were spacious and modern, the hotel was situated ín an ideal location 20 minutes walk from the centre of the city.
Location - away from major tourist sites but easily accessibke by tram or subway, even walking. Nice room and very helpful staff.
Staff at the hotel were great. Rooms modern and beautiful.
Location is a little out of the heart of things, but I did not mind because transportation and walking were very easy from hotel. Also views from hotel were spectacular.
A stay at Mamaison Hotel Riverside Prague places you in the heart of Prague, within a 15-minute walk of Dancing House and Prague National Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.