Facilities in the Hotel
Staff - Particularly the night staff
rooms and service
As usual our stay was great as it always is, staying at Citidines Mattheau as always was still at the desk (3 years) to our delight He is the perfect individual for that position Unfortunately, I do not have a lat name
One of the employees at the desk, Mattheau, who has been there for the past 3 years that we hve been there was his usual helpful, cheerful and sunny self The other individuals were not as helpful, could not identify some wellknown Paris landmarks on a map and sometims did not really seem to care There was a problem with the morning wake up calls, it didnt work either of the two times we requested it
Location near shopping/restaurants/cinemas
no air conditioning and very hot in Paris
Good service, staffs are nice
The service provided by the staff at Citadine in Opera-Grands was good, friendly and helpful.
I had booked my hotel at Montpranasse Paris 14, was not informed that the rooms were not available. They sent me an email on 27th May in the afternoon, I had already left to travel to London to stay overnight. They could have contacted me on my mobile. When I rang them to inform that I was going to be late checking in, that was when I was made aware of unavailable of rooms. I was not given any choice. They booked us in Citadines at Opera in Paris 2. This caused inconvenience. The basement parking damaged the roof of my vehicle due to height. (Please mention on your website info page about height restriction in the basement parking). The rooms were small and I was not expecting to find sofa-bed (It can be of an issue for vulnerable person when trying to open it into bed). More effort should been paid to cleaniness in the bathroom and the cover of sofa-bed (never been cleaned or replaced)
The sofa bed was impossible for a normal person or 2 to open. Had to get the concierge to do it.
he position is excellen and the cooking facilities are good for people who are willing to cook
no cleaning of the room, not enough toilet paper (you have to ask and/or buy yourself), the bed is not confortable and the room too small
Location was very good
The beds were makeshift (even for sofabeds)
A stay at Citadines Maine Montparnasse Paris places you in the heart of Paris, within a 15-minute walk of Tour Montparnasse and Paris Catacombs. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.