巴托溪貝蒙特套房酒店 - 巴托溪 Baymont by Wyndham Battle Creek/I-94

extremely rude staff

The room was clean and the night was quiet. That's really the only good we expierenced while we stayed here.

Rooms were clean, but the lady working behind the desk was extremely rude. I came to the front desk to check in and she obviously knew I was there. She just kept doing what she was doing for about 5 mins then walked over and said "Name." So I told her my name then she turned around to grab stuff and said "credit card and ID." She said nothing more to me about anything. Not even when she handed me paperwork to sign. When all was said and done I got my keys and asked where is my room, she just said down there and walked away. I later went back to ask if we could get some towels for the pool because they were out and there was a line of at least 5 people and she continued to sit behind that little wall and not helping customers. The next morning I went back to again ask for towels for the pool since we did not get any last night and they were still out. After standing at the desk for several minutes again while the same girl hid in her corner she finally walked up to help me. When I asked for towels she said " we ain't got none, they being washed". Then she walked away. This girl is seriously one of the rudest customer service workers I've ever met.

A bit run down

Our room was nice. Temp control worked, which so often is not the case. Fairly quiet.

Though the entire hotel is supposed to be nonsmoking, we had to walk through a lobby that smelled of smoke, and then our hallway was full of smoke. It was thick enough that it made my child sick.