巴拿馬城 西北佛羅里達海灘國際機場租車

優點： I didn’t like anything... Budget refused to honor the reservation.

缺點： It would have been nice if they honored the reservation

優點： Honestly, nothing

缺點： We never even got the car. I reserved it for my workers to pick up. I made sure i put it in one of my guys names and paid for it with my card. When they got there they couldnt get it because i wasnt along! The girl at the desk was not helpful at all. Now im thankful for Uber tho!

優點： Nothing. I was overcharged for the car I reserved online. I feel that is not fare.

缺點： Not overcharges people for something they reserved online.

優點： Staff was very friendly upon pick-up but we had to wait a while because they were busy or slow filling out paperwork. There was no one there when we dropped off the car because of our early flight.

缺點： The car looked like it had been through a demolition derby. My wife took the keys back to the counter but the guy said the damage was caused by a hurricane. I don’t think so! Hurricanes don’t cause big scratches in cars and major dents on the side. We took numerous pictures of the car with my iPad,

Poor customer service experience

缺點： Given a jeep that had one back taillight smashed in and a slow leak in one of the tires. We were traveling across state lines with two young children, very frustrated to drive an unreliable car, particularly at the price point we paid. The attendant in Panama City was very rude, tried repeatedly to get us to "upgrade" to pay $150 more for a nicer model SUV. When we explained that we were on a tight budget and could not afford the upgrade he angrily gave the nicer vehicle to different customers, came back and told us the car he was renting to us wasn't very safe for long distance highway travel. He was right.

缺點： There were no instructions on drop off-no information directing us where to take car, etc. Facility needs more signage and more detailed instructions as to how and where to drop off.