1. The room, for a 4 star hotel, was very small. 2. The staff was ok, but could be more helpful
Close to Theater Massimo area, but on a quiet street. The place and the variety of breakfast was perfect. The hotel persons were kind enough. I really had a comfortable stay.
I didn't think Wi-Fi worked perfectly, though I could use the computer at the front lobby.
Central location. Room very nice, loved the balcony in the room. Great breakfast and courtyard.
It was a nice and comfortable place with very supportive staff. We'll book this hotel next time, whenever in Palermo!!
The location is very convenient when arriving with the bus from the airport. Most interesting parts of the city are in walking distance. The location just outside the touristic center makes it a quiet place to relax after a full day. The staff is nice and speaks english quite well.
A big video screen with loud music in the breakfast area is not my preferred way of having breakfast.
Good location. A nice, pleasant, quality hotel.
Parking prices are quite high: 15 euros for the "night" (ending at 9am!) and 10 extra euros for the "day". The parking is mysteriously located (hotel staff pick and get the car for you) and may just be a public, open- air parking that's a couple streets away from the hotel.
The location is excellent: close to the theatres and major sights, in a well-kept part of the city, on a quiet street. The rooms (though they could be a little larger) are tastefully furnished and spotlessly clean, the building is beautiful and very well looked after (inside as well as outside). Staff is helpful and friendly. Excellent breakfast buffet, too!
Fine classic and luxury room. Interior nicely decorated as in a small palace. Good quality used. Excellent bed and the room give you the feeling of being in a complete other world. It was so nice.
Reception was several times unoccupied. Staff looks professional (nice clothes) but perhaps due to the lake of the English language, this staff is not trained for (hotel) problems/mistakes and or emergencies. E.g.We've specially booked a room with a balkony (as stated in the written room-reservation/description ) and the case ended "as is" so without balkony.
The staff were very helpful, the room was very good and the location was excellent. Navigating by car in Palermo is not an easy task.
The hotel was quite small and had an intimate feel about it. The staff were helpful and courteous ,particularly as we arrived late in the evening.The location was in a spacious part of the city with plenty of room.
Best Western Ai Cavalieri Hotel is charming, classic and comfortable 4 stars hotel in Palermo strategically located in the historical and business heart of the city, few steps away from Piazza Politeama, in great position to move around one of the main shopping streets in Palermo. The 45 rooms, divided by different type to meet and exceed needs of all kind of travelers are elegantly furnished with many comforts and services to make your stay in Palermo very pleasant. Our special business rooms are perfect for people travelling for business, with many additional services! Best Western Ai Cavalieri hotel has a warm and comfortable atmosphere, is perfect solution for your business or leisure trip to Palermo. In the hotel you will find warm hospitality and many places to spend relaxing moments, like the lobby, provided with free WiFi connection, and our bar where you will enjoy good aperitif and most renewed cocktails. Our 4 spacious meeting rooms situated in charming environment, are suitable for all kind of meetings and conventions.
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