Not informed about boiler issues at check-in
It was a very nice property, some of the rooms are spectacular, breakfast was also very nice. I would consider going back as long as they have heat and hot water....
We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.
With a stay at Hotel Palazzo Sitano, you'll be centrally located in Palermo, steps from Palermo Harbour and 12 minutes by foot from Teatro Massimo. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Palermo? This hotel has facilities measuring 915 square feet (85 square meters), including a conference center. Self parking (subject to charges) is available onsite.
普拉索斯塔諾酒店 - 巴勒摩的位置在Kalsa的Via Vittorio Emanuele, 114，距離巴勒莫市中心0.6公里。 Palazzo Chiaramonte-Steri是距離普拉索斯塔諾酒店 - 巴勒摩最近的地標。
普拉索斯塔諾酒店 - 巴勒摩的入住時間為14:00，退房時間則為11:00。
普拉索斯塔諾酒店 - 巴勒摩有提供免費Wi-Fi。
普拉索斯塔諾酒店 - 巴勒摩有提供免費停車。
普拉索斯塔諾酒店 - 巴勒摩沒有提供免費機場接送服務。
普拉索斯塔諾酒店 - 巴勒摩距離巴勒莫 法爾科內-波爾塞里諾機場24.9公里。 普拉索斯塔諾酒店 - 巴勒摩距離特拉帕尼 維琴佐傅羅瑞機場80.3公里。
普拉索斯塔諾酒店 - 巴勒摩歡迎住客攜帶寵物入住。
普拉索斯塔諾酒店 - 巴勒摩沒有附設泳池。