Great stay at the palace hotel
It was friendly service, a very nice room and delicious breakfast! I would definitely stay again.
Hotel was clean.
A bit too warm!
That the hotel was in the centre of Buxton, which was handy for shopping and eating out.
The hotel staff were very polit and helpfull . the rooms were spacious , clean and comfortable . Breakfast was very nice with a good choice of food .
Food was brilliant
The bar that was advertised as showing sky sports wasnt even open.
convenient for opera house
back facing room and afair distance from the lift, my husband has walking difficulties
Friendly, quality staff. Good breakfast.
The quality and selection of food in the restaurant was very poor and lets down this otherwise excellent hotel
It is not value for money. First time (out of many stays at hotels in the UK/worldwide) I have come across Car park charges (3.50 per day) and internet charges on the top of room charge (GBP 6.50 per hr, 12 GBP per day). The food is good, and the staff is nice during the meals but does not seem to be professional. The overall impression is unfriendly. One of our colleagues did not have internet appliance in the room. Rather than go and check her complaint, a memebr of staff sent back to "look for it better, as they shall be in every room". Then next day after repeated complains she had an appliance brought in; which did not work and again instead of checking she was advised to "enter the room number correctly". They seem to be nice people but either not trained, or suffer from severe lack of personell.
The food was second to none, absolutely gorgeous. However, I would expect nothing less at the price. Location is ideal - right in the centre of town
With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be within a 5-minute walk of Buxton Opera House and St Ann's Well. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Buxton? This hotel has facilities measuring 172 square feet (16 square meters), including conference space. Self parking (subject to charges) is available onsite.