A beautiful property getting more expensive
This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.
We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.
My yearly retreat
From the minute you walk thru the door you feel at home. The staff is so wonderful. Location is perfect. Beachfront luxury and pools to get lost I
Worth the money to look into
Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!
Friendly staff. Lots of nice swimming pools.
Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.
Cold, unfriendly generic resort hotel
Pool design. Friendly check-in staff. Late check-out offered.
Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.
Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!
The perfect vacation
Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!
Having to pay for WIFI
Great experience, lunch could be better
We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.
Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.
Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service
Still seemed expensive, food could be better
LUSH TROPICAL GARDENS ON THE POOL
Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.
Room was nice and relaxing. Check in was easy. Free wifi only in lobby.
Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.
Escape to 14 tranquil acres dotted with swaying palm trees and fronted by 410 feet of private Pacific Ocean beach. The Westin Resort & Spa, Puerto Vallarta offers all this splendor just minutes from the international airport and charming downtown. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Reenergize at the WestinWORKOUT® Fitness Studio, tennis courts, or nearby golf courses, or explore upscale shops and dining at the marina district across the road. Bright tropical colors and elegant, modern Mexican decor grace our 280 ocean-view rooms, each with a private balcony, plush Heavenly® Bed, and rejuvenating Heavenly® Bath.
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