The location to the highway and close to food areas. Parking was reasonable.
We had to change rooms 2 different times to finally find a room that was safe and clean. The first room door wouldn't lock. the second room was infested with ants. The third room had some deficiencies but at this point we were tired of moving.
The location was right by the freeway....
My key was having problems with opening up my room door for some reason...
Room super clean & comfortable, elevator, hallways, lobby & parking lot clean. Staff professional & friendly.
Location & Customer Service
The staff and cleanliness
Spacious clean easy to control the heat
Nice room and amenities
Toilet didn't flush, phone didn't work to call the desk to get the toilet fixed, no breakfast at all. I have been in other Courtyards and they at least had a "go bag" because of COVID. Front desk at checkout was less than courteous.
Near the grocery store and restaurant
I didnâ€™t have ocean view, felt like we were in the basement near the cleaning and laundry. The door wasnâ€™t secure to my liking. The staff was okay:
It was quiet even though the interstate is next door. Close enough to stores, restaurants, etc
Better staff. Didnâ€™t tell us anything such as check out times, or about it the Bistro, etc
Bath floor failing. Old
Outside door was broken and had to be propped open to get back in. Maid knocked on out door at 9am on the day we were checking out. The cable box was hanging down by cables from the tv. Hotel just didn't seem to classify as a 3 to me.
Lots of little problems, staff fixed most Gave up after hairdryer didnâ€™t work
Enter your new spacious modern guestrooms through Marriott Bonvoy's mobile key application. As your comfort permits, know our staff is fully available to you with our States signature Southern hospitality. Home to many historical landmarks, we are equally proud of our growing high tech community with the addition of Knowledge Park. Today the NFL Carolina Panthers new training facility and Piedmont Medical Center are quickly being constructed. Centered between Rock Hill and Fort Mill off Interstate I77 we are an incredible location among many restaurants complementing our in house food & beverage options for our many sports teams and fans. Stretch your legs, park your car and stroll or jog to the 3.35 mile multi-use trail along the counties Catawba River. Order a sweet tea to go and cheer on your favorite collegiate, international or youth sports team at Winthrop University, Ramblewood, Cherry Park, Manchester Meadows, YMCA Aquatics, the new Rock Hill Sports & Recreation Facility or the BMX Supercross.
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