尼亞加拉大瀑布旅遊賓館 - 尼加拉瀑布 Travelodge by Wyndham Niagara Falls

The room was clean. Bathroom was fine. Tv was excellent. Price was OK.

Problem checking in. We had prepaid online but clerk couldn't find our reservation. She finally did stating she was on the wrong date. It was very unsettling to us to feel we didn't have our reservation due to this problem. We were under the impression that continental breakfast would be open from 6 a.m. to at least 9 or 10 a.m. but were informed that it didn't start until 8:30 a.m. which causes problems for people like us who might want to leave earlier than 8:30. Our experiences with other motels have breakfast at least around 6 or 7 a.m. Why so late???

Old and shabby. None too clean. Fraying curtains

Location

nothing....

the hotel was dirty, smelly and very dusty. customer service was poor. we will not stay at this hotel ever again. strongly would not recommend this hotel to any travelers.

I liked that the hotel offered 3 double beds.

The front door latch did not work, the refrigerator froze our drinks, some lights in the room did not work, the staff starred at us while we ate breakfast. Also, the front staff was not helpful. They checked in people at 4:30 AM in the morning. These people were trying to get into our room at that time of the morning and we're very loud-possibly drunk. The front desk said there was nothing they could do about it and that the people were from Russia. The people we heard were American speaking English.

The family type staff was nice and if you asked for anything it was there fairly fast. We weren't disturbed by maid service early It wasn't far from the falls and shopping. I was a little but out that the pool wasn't open.

The air conditioner could have been better. and I needed a hair dryer, the pool could have been open.