Spacious accommodation and the view was exceptional
Breakfast during covid was very limited
Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
The rooms are good, very large and comfortable
They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
View and comfort of room were great
Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Close to the falls. Clean room. Breakfast included.
Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
Offsite parking cost was a bit steep at $70CAD
Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
Great Location with the possiblity of beautiful views. Good food
The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Reservation canceled in April. Should not have been charged. Last time ever using this service
Canceled. Charge came through anyway. Extremely irritating
Prime location and views
The hotel is in an excellent location and has amazing views of the falls from the guest rooms.
Fantastic view of Horseshoe Falls
The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Centrally located, clean, modern
We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
i really enjoyed myself along with my family, we felt welcomed. The rooms were great and we even ended up getting an extra free for the same price it was wonderful to have our own room. The next time we go back it will be at this hotel.
we liked the comfort of the suites and the friendliness of the staff.we really like the view of the falls and surrounding area.
They charged me for watching movies after i check out from the hotel and i couldn't get my money back. I am sure that i didn't order any movie.
the View of the waterfalls
That an extra $35 / per night would be added to my bill for Valet parking
This hotel was awesome, They have great staff, most of them are Extemely nice and Very Helpful.
Managers reception was always crowded , But lots of fun.
the location was excellent breakfasts brilliant real luxery
We were upgraded to a suite with a view because we were on our honeymoon. There was a good breakfast buffet each morning which was included.
Yes. I was not informed of the $30.00 per day parking fee at the hotel. Also booking.com stated there were no service charges but there were service charges each day.
The breakfast buffet was better than most hotels. The location was good.
The staff was unhelpful, even snotty at times. Our room smelled very bad. Pretty high extra charges on so many things....local calls, internet.
cost of parking
size of suite and amenities.
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Welcome to Embassy Suites by Hilton Niagara Falls-Fallsview, the closest hotel to Niagara Falls and next to Fallsview Casino. Be astounded by spectacular views from the huge windows in our two-room suites overlooking this beautiful landmark. Expect an unforgettable stay at our modern hotel with excellent service, a friendly multi-lingual staff and more space for family and work. Our Ontario, Canada hotel is only 40 minutes from the Greater Buffalo International Airport. Expect a private bedroom and separate living room, a refrigerator, microwave, WiFi, hair dryer and two televisions with cable channels and in-suite movies. Executive suites at this Niagara Falls, Canada hotel have full views of the Falls and a full-sized sofa bed. Plan your wedding or business event in our 10,000 sq. ft. event space with the stunning Niagara Falls as your backdrop. Conference rooms include A/V components and interconnecting screens with simultaneous display LCD projectors. Work in our complimentary 24-hour BusinessLink business center with WiFi and mobile printing. Relish a daily complimentary made-to-order breakfast and our complimentary Evening Reception that includes two alcoholic drinks and snacks. Enjoy a meal onsite at the Keg Steakhouse + Bar overlooking the Falls, or sample delicious desserts in TGI Friday's. Exercise in the complimentary fitness center at our hotel, and unwind in our indoor pool, whirlpool and video arcade. Service of alcohol subject to state and local laws. Must be of legal drinking age.
尼亞加拉瀑布使館套房酒店 - 福爾斯維尤 - 尼加拉瀑布已採取以下的措施：