We called a head to make sure the pool, spa and fitness would be open and upon arrival the disappointment that they where all unavailable put a dampener on the experience. Not worth over $100 a night
Front desk help
WiFi should be much better
Generally have good luck with Best Western. Outside of motel looked fine. Old style, but well maintained.
Room had an overwhelming smell of cleaner/bleach when we arrived. Several hours with the window wide open and fan running resolved it. But then the dog odor became noticeable. Carpet seemed dirty. Dirty light switches. Bathroom and bedding were clean. Only toiletry items were soap and make-up remover pads. No shampoo or lotion.
This was the perfect spot for visiting the University of Oregon. We could just walk across the street and we were there.
Everything the hot tub , the customer service was amazing , clean , comfortable beds
Pool was cold , needs more washers and dryers
Read the fine print
Not too much to like here
Be careful when booking this hotel with the intention of bringing your pet. First they charge you an additional $10/night in order to get a "pet friendly" room, then when you get there they charge you an additional $20/night for actually bringing your pet. So in essence, there is a $30/night fee for pets which is much higher than other hotels in the area. Not to mention the rooms are musty smelling and in spite of their claim that the hotel was recently renovated, the rooms are far from the nicest in town. Do yourself a favor and choose one of the newer hotels in the Gateway area of town, you'll be glad you did!
The bed was comfortable. The breakfast was good and the people were nice. The room was a comfortable size. Had plenty of room to move around in room.
The only downfall that I had was, that the bathroom was to small.
Great location for Mother's weekend!
The room was clean and location was quiet. Walking distance to most University buildings and venues.
The room was dark with not a lot of natural light. Bathroom countertop space was limited. We had 2 queen beds and there was not a lot of space between beds and cabinets. But everything I needed for a great weekend!
Many guests at our Eugene hotel are in town for a Ducks game at Autzen Stadium or to visit the University of Oregon campus. Whether you're here for an event at Hayward Field or the Matthew Knight Arena, you need a Eugene hotel that's clean, comfortable and has a great location close to downtown. We're close to the University of Oregon athletic events and just a short drive from the Matt Knight Arena, so it's easy to quickly get to special events. Willamette Valley Wineries are a short drive away and there are many to explore. From the Oregon Country Fair to famous Oregon Ducks football, there's something for everyone near our Eugene hotel. Oregon Ducks basketball draws a crowd, and Oregon Ducks track and field is popular during the spring and summer months. Athletics are a way of life in this region, and we're happy to host Duck fans from around the nation. The Hult Center is also a popular destination, especially for business travelers. When you're traveling for work, you need a quiet, well-appointed room to get things done. The Federal Court House, Lane Events Center, university, and numerous local businesses all count on us to provide top notch accommodations for their out of town employees. In addition to a great location, our amenities are also designed with comfort in mind. Enjoy a relaxing day at our indoor pool. As a newly renovated hotel, we offer the cleanest, most comfortable accommodations in town. A state of the art fitness center is complemented with saunas, so it's easy to get that workout in or relax after a long day of football or work. Flat screen televisions are featured in every room because we understand how important relaxation is. However, it's our free breakfast that really makes us stand out. A daily buffet of hot pancakes, omelets, bacon, sausage, fresh fruits and pastries, cereals, yogurt, chilled juices and 100% Arabica coffee awaits guests. Reserve your renovated room at Best Western New Oregon for a great trip!
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