Nice comfy bed. I slept well.
For price - met expectations and provided services as advertised.
Somewhat dated but that is not a complaint - just observation. For price - to be in a suite with the hotel amenities provided - well worth the price.
We have children in college in the area and visit frequently. We have stayed in many hotels, but never this one before. The location and quality of the room was above our expectations. We will definitely stay here again! Free breakfast too!
Staff. Room size Clean Location - far away from the nightky disaster that diwntown nashville has become yet close enough to support the reason for the trip
I understand coronavirus eliminates fresh breakfast and cocktails however it seems there are / should be better ways for a hotel of this general quality to provide breakfast.
We had to change rooms. The staff was very accommodating.
The grab in go breakfast, yuck! Other hotels around, were serving better breakfast. On Sunday, no juices, fruit or milk for the breakfast. The room did not get vacuumed on the 2nd day. We had asked 3 times. Had to get our own towels from front desk
I left a night early so i dint have to shower there again and its not like they were busy maybe 10 cars in the parking lot.
Overall an excellent hotel. Room was great and clean and the staff were wonderful.
the accommodating staff. Plus happy hour and breakfast.
Staff was wonderful. Friendly and helpful! From the front desk to the kitchen staff all seemed happy and ready to interact and help in any capacity!
Room was dirty. Found a needle in sofa bed when opening. My child picked it up but thankfully wasn't stuck!!! Overall room had a dirty feel. Crumbs/chips around bottom of sofa and around beds. Some sort of sauce neared on cushions. Just not very clean.
The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Centre only minutes from the antique shops in and around historic downtown Franklin, Tennessee. This full service upscale all-suite hotel is a short drive from the Brentwood, Tennessee business community and south of downtown Nashville. The many nearby attractions and points of interest include the Grand Ole Opry, Opry Mills Shopping Mall, Titans Stadium, the Country Music Hall of Fame, the Gaylord Entertainment Complex, Ryman Auditorium, the Wild Horse Saloon, the Saturn plant, the Parthenon, Vanderbilt University and Medical Center, the Frist Center for the Visual Arts, the Tennessee Performing Arts Center, Belle Meade Plantation, the Hermitage - home of Andrew Jackson and the Jack Daniel's Distillery. Guests of the Embassy Suites Nashville - South/Cool Springs hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly Manager's Reception and high-speed Internet access.