Half of block down the street from this hotel is Holiday Plaza Hotel. HPHotel is very nice 4 Star for only few dollars more than Diplomat Hotel. If you stay at Diplomat Hotel I feel sorry for you. Only good part this is good area and a lot of shopping, restaurants nearby.
This is a very disgusting hotel. 1) The staff is unless, not helpful 2) the bathroom shower water stink like crap 3) room is not clean, very old 4) the mini refrigerator has need been clean in years 5) The internet Wifi card very expensive. When I check out early becoz I could not stay there another night they said I could not have refund for the days not staying there.
The rooms are clean and the cable have many channels to watch .
The blanket is not long enough to cover my body and the air condition is a bit noisy . Most importantly there was no swimming pool .
Fittings and furnishings worn: e.g. cigarette burns in bedding, limescale, rust staining and mold growth throughout bathroom. Ants in bedroom. Pillows old and worn, Towels years past expiry. Payment up front for all services is tiring - although to be fair it was a budget hotel.
the staff and crew are very friendly no problem except for the a/c is falling apart needs to be change room 605
the a/c is old needs to be change the internet wifi should be free for all guest
A stay at Diplomat Hotel places you in the heart of Cebu, within a 10-minute walk of Fuente Osmena Circle and Mango Square. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.