Hotel .com. Never again
Some of the staff are very lovely and i grew tired moaning at them.. Eden rock we’re we stayed the previous week could learn from them... in fact they should poach all their staff particularly nathalie who is most excellent
It is difficult to understand how they have had so many high ratings as feed back I can only conceive they have faked their reviews. This is not a 5 Star hotel which might be where our issues lie. Rightly or wrongly I expect certain things when I travel Clean rooms , gym , working internet, comfortable pool and furniture, more than 2-3 hour time windows in which to order food, a lift that will fit a pram, comfortable lounge areas... I also object to spending €50 on Sun beds everyday... however I have more Il feeling towards hotel.com who sold it as a five star hotel and then showed no interest in helping me change booking .., We knew the area that we were supposed to be in and felt comfortable booking the hotel as it claimed to be a 5 Star. Then they just ignored my complaints , I also paid for a direct sea view which you get on the 4th and 5th floors but on the 3rd only a view of trees hotel .com again unhelpful..
Hotel staff was extremely friendly and helpful. Concierge found a great motorboat trip for me an my two boys in a few hours bearing in mind that I asked for an evening tour at midday. The room was big and very nice.
The swimming pool looked much better on pictures in a catalogue then in reality.
hotel beautiful, great location, staff very helpful
erratic poolside service, cost
From your booking of the classic room, upon arrival, the room was very small. The staff upgraded us,for additional $, to a superior room, which was luxurious and had a magnificient view.
Very friendly staff, location, private beach
Great staff, available and helpful. Beautiful room , great view, great location.
The breakfast buffet never varied even one item. Boring over a week stay. Also, a terrible fitness room, no weights, just a couple of cardio machines.
Excellent service pretty hotel building spacious room great breakfast experience
Ugly multistorey buildings just adjacent to the hotel small pool overall expensive
The external noise from the street and the internal walls were too thin!
The lovely outside terrace - perfect for early evening drink
Very expensive drink prices - one bacardi & coke = £11.00
Breakfast is overpriced and should have been included in the tariff.
With a stay at Hotel Juana, you'll be centrally located in Antibes, steps from Juan-les-Pins Beach and 15 minutes by foot from Salis Beach. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.