海岸國際酒店 - 安克拉治 Coast Inn at Lake Hood

Dirty!

This is a dated hotel and definitely shows the age and apparent uncleanliness of the common areas. Rooms were relatively clean, but wanted to turn around and find another, however, it was a late check in and we were only going to stay the one night, the one good thing, is the air conditioner is great!

Dirty Stained carpet No elevator (carry suitcases upstairs) Moldy tub

Location.

Rude lady at breakfast would not allow access to coffee without full breakfast. Shuttle to airport was a third party that took a while to arrive.

Not happy

local transport service was fast and friendly.

the carpet in the halls needs to be replaced. I pre-paid for stay through kayak but when I checked out the hotel lost the information from Kayak even though I called the day of check in and they had a record of me. The front desk woman Stacy was very rude and wouldn't help so I asked for the manager and he said there was no record so I showed him my email confirmation. Finally he found it but they charged my credit card for the last 2 days. The manager blamed Kayak and told me to never use Kayak, to only book a room through the hotel. The food was over priced and just mediocre.