I spend about 60% of my time traveling for work and this is by far the worst experience I've had. Not only did I have to change rooms three times for various issues (security problems, heavy smoke smell), but I was up all night because people kept knocking on my door and the front desk would not answer my call to find out what was going on. When I checked in, the receptionist was very frantic, mumbling, sweating, forgetting to return people's IDs - so I felt unsafe and didn't trust that I was in good hands. In addition to that, the rooms are dirty and uncomfortable with no outlets and the internet is a joke. I was supposed to stay for three days but cancelled after one night.
Breakfast was not as Good as the other location. I stayed at in Memphis Cordova.
Location. Across from the mall,and restaurants.
I was upgraded to a suite. The staff were really friendly.
I noticed a few fleas in one of the drawers under the sink.
We thoroughly enjoyed our stay and will only stay at Hyatts from here on when traveling leisurely. The hotel lobby staff greeted us with a smile each day. They were not only friendly, but extremely helpful. What a great bunch!
We had subpar housekeeping one night of our stay but the next day staff made up for it.
Good place to stay if you're not too picky
Bed was comfortable with plenty of good pillows. The room was clean. Free breakfast with decent options. Availability of food in house anytime. Staff was super nice and helpful. Furnishings were comfortable and homey. Plenty of hangers.
I booked a room with 2 double beds, got one with only 1 bed. Rooms are tiny. Breakfast food was ok, but the menu food was bland and didn't come with everything stated on the menu. Website claimed location was downtown, but was 20 miles away. TV needs to have a program guide, not just channel guide.
No inside pool
The size of the room, comfortable bed, the ability of staff to ensure reservation was adhered to.
That it was not close to any of the tourist locations i.e : Graceland, Sun Studio, Beale St.
孟菲斯/沃爾夫查斯商業街廊廣場凱悅酒店 - 曼菲斯已採取以下的措施：