Enjoyed staying at this hotel,.....very pleasant staff and will stay again when I visit Wilmington again.
This hotel offers rooms that are not cleaned prior to staying. Considering there is a pandemic going on I find this completely unacceptable. You have to pay for breakfast which I ended up sending back because it was overcooked in an not edible.
I had to stay an additional night in the area and was refused my hotel reservation due to not being able to cover the incidental fee It had not yet been returned for my two nights prior.
Cleanliness and location
Indoor pool was closed. Buffet not available during stated hours due to cook going home early sick. Management ignored us at checkin and provided coffee for flight attendant and pilots while we waited even though we were there first. Manager was rude.
The bartender, was outstanding!!! Very friendly, had great drink suggestions, made sure everyone was taken care of, and even though she was working by herself she never fell behind. I will definitely stay here again because of hotel employee
Excellent customer service and cleanliness
Lobby and location.
Rooms were filthy. Smelled like cigarettes and perfume. Hall way smelled the same and no ventilation
I saw staff wiping down and cleaning and there were disinfectant wipes for elevator.
The walls are paper thin. Screaming toddler running around hall at 10:30 at night. Called front desk at 2:30am because folks beside us were up late and had loud music on (different set of folks than the family w/ the toddler). people LIVING at this hotel.
It was clean, staff was friendly.
Good price and very friendly/helpful staff
3rd stay here and always has off putting smell in hallways and rooms. Every state have been met with drunk and/or high patrons in elevator or hallways.
Staff was very nice.
There was an awful smell in the hallway and staircase.
Welcome to Wilmington, North Carolina - recently voted Best American Riverfront in USA TODAY’s Readers’ Choice contest. Our newly renovated Market Street hotel offers comfortable accommodations and unique amenities within reach of historic downtown’s antebellum charm and the breathtaking scenery of Wrightsville Beach. The Holiday Inn® invites travelers from around the world to enjoy Wilmington’s remarkable culture, captivating attractions and annual festivals and events. Downtown Wilmington features more than 200 cafes, bars and shops along the Cape Fear River. History buffs will find joy in the beautiful examples of antebellum architecture found throughout the city. Just across the river, visitors can walk the decks of the USS North Carolina Battleship on a self-guided tour. Our business travelers will find that UNC-Wilmington, Corning, PPD and a division of General Electric are all conveniently located within a five mile radius of our Wilmington hotel. ILM Wilmington International Airport now offers nonstop flights from Atlanta, Charlotte, New York City, Philadelphia and Washington DC. The Holiday Inn® offers a complimentary airport shuttle and our front desk team will greet you in the lobby upon arrival at the hotel! During your stay, we invite you to enjoy our spacious rooms, indoor pool and on site restaurant. Stay connected with family, friends and coworkers with free Wi-Fi and 24 hour Business Center.