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Rooms Make yourself at home in one of the 19 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and coffee/tea makers. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Property Location With a stay at Suites Chac Chi in Isla Mujeres, you'll be near the beach, within a 10-minute drive of Norte Beach and Crayola House. This hotel is 8.4 mi (13.5 km) from Playa Mujeres Golf Club and 8.8 mi (14.2 km) from Ultramar Ferry Puerto Juárez. Check-In Checkin starts at 3:00 PM Checkin end at 9:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Limited hot water onsite LGBTQ friendly Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager