奧蘭多環球影城渡假村對面凱悅嘉寓飯店 Hyatt House across from Universal Orlando Resort

Skip this hotel

The bed was comfortable. That’s it!!

The front desk has zero clue what’s going on. The check in process was horrible. We tried checking in 3 hours early and they charge $30 more to check in early. We agreed to pay it which was ridiculous if our room was ready. After we waited 30 Min we were told that there wasn’t a room ready. The pool didn’t have any towels, we waited 45 min and still nothing. The shower had zero pressure and was hard to control the temperature. We have stayed at many of the hotels in this location and had a pleasurable stay!! We will never go back to this hotel ever!!! Oh and the free breakfast, long black hairs in the bacon!!!!!