Thw building and the breakfast
The staff and atmosphere were a little below the quality of the building itself
The bed was extremely comfortable and all the facilities were top notch. Loved the happy hour. We even stayed for dinner.
Facilities (hotel and room) were both quite nice.
Different staff members were less than helpful on numerous occasions throughout our brief stay. Additionally, the morning breakfast buffet was comparable to what you find at any other hotel. It gets the job done but doesn’t live up to he expectation given the facilities.
Room was really nice and spacious. Bathroom was beautiful.
Front desk Assoicate at time of check in was rude and confrontational. Also all front desk Assoicates need to know how to professionally answer the phones. Just answering the phone with an unenthusiastic "hello" is below standard.
A unique hotel
The happy hour in the hotel lobby is so nice and relaxing. Complimentary drinks are a nice touch. I love the tropical-like lobby with a stream running through it and lots of big trees and plants. Nice fitness center. Great management.
WAS NO PLEASED WITH THE STAFF
LOVE THE ROOM WE GOT. EVERYTHING SO WAS NICE AND CLEAN. ABSOLUTELY LOVE THE BATHROOM. WE LOVE THE FACT THAT, BREAKFAST WAS COMPLIMENTARY AND ALSO HAPPY HOUR. BEAUTIFUL ENVIRONMENT.
I DIDN'T LIKE THE WAY I WAS NOT GREETED WHEN I WALKED THORUGH THE FRONT LOBBY DOORS. THE TWO RECEPTIONIST WAS ACTUALLY NOT PAYING ATTENTION. WHEN I WALKED IN, I REMEMBERED A TALL, HEAVY SET LADY WITH BIG CURLY BEAUTIFUL HAIR JUST LOOKED AT ME INSTEAD OF GREETING ME. (SHE WAS NOT ONE OF THE RECEPTIONIST) I THOUGHT IT WAS FUNNY, WHEN A MAN WEAING A SUIT WALKED BY TO TALK TO HER AND HE NOTICED ME, HE SAID HELLO.... FOLLOWED BY THE CURLY HAIR LADY. I FIGURED MAYBE THE GENTLEMAN IS THE BOSS, SO SHE QUICKLY AND INSTANTLY NOTICED ME. FOR THE MONEY WE PAY, I SHOUNN'T BE TREATED DIFFERENTLY. I BOOKED MY VISIT THROUGH TRIP ADVISOR . WHEN CHECKING OUT, I STILL GOT THE SAME TREATMENT FROM THE SAME RECEPTIONIST. DESPIT THE STAFF TREATMENT, I WILL PROBABLY VISIT AGAIN, ONLY BECAUSE I LOVE THE ROOM, DEFINITELY NOT BECAUSE THE EFFORT FROM THE STAFF. YOUR HOTEL SHOULD RECOMMEND HIRING NEW UPBEAT AND FRIENDLY STAFF TO WORK THE FRONT LOBBY. I BELIEVE, FRONT DESK AGENTS PLAYS A MAJOR PART WITHIN A COMPANY, BECAUSE THEY ARE THE FIRST IMPRESSION YOUR CUSTOMERS SEE'S AND HEAR. UNFORTUNATELY, YOUR FRONT OFFICE STAFF DOES NOT FIT TO BEING THE FACE OF YOUR HOTEL.
Was good and relaxing
I could concentrate on my business and relax.
What a lovely facility and even more beautiful sta
Free bottled water in the gym and the room! Suites are large, nicely furnished and decorated. They thought of everything.
Next time I might request a room a bit further away from the elevator
The Business Model to Emmulate!
Beautiful room, professional staff, all inclusive, fantactic breakfast, incredible bed, and perfect facilities. This is how all hotels should model their business practices.
Woolley's Classic Suites Denver Airport is conveniently located minutes from Denver International Airport and downtown Denver. Offering the largest rooms and suites in the Denver Airport area, each room offers over 500 square feet of space and surrounds guests with comfort and security. All the rooms and suites have an oversized five-piece bath with separate oversized soaking tub and shower and two vanities. We are the top-rated hotel in the area.
We offer complimentary, scheduled transportation to and from Denver International Airport as well as the to the light rail station, which offers direct access to downtown Denver. Guests always receive free breakfast, WIFI, complimentary in-room bottled water and coffee. There is lots of space to socially distance and relax in our sunshine filled and tranquil open atrium while watching the Koi swim.
Guests may rest assured that Woolley’s Classic Suites has made the necessary changes and modifications in our amenities and service offerings to keep our guests and associates safer. We are doing this while staying true to our exceptional hospitality service culture that has earned us great reviews.
These changes include; enhancing our already stringent cleaning processes with the use of CDC recommended cleaning products, guest accessible hand sanitizer, increased cleaning and disinfection frequency of all public areas, PPE and new protocols for our associates.
Food & Beverage offering still include a complimentary individually boxed breakfast with every stay and our full-service restaurant Woolley’s Grill & Lounge is open and offering excellent to-go dinner menu options. Our lounge will continue to provide our guests cocktails, wine, and beer and it is all within the compliance guidelines of our state and local governments.