Very clean and comfortable!
The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.
The staff is very helpful. The design of the room is well thought of.
The front desk staff went out of their way to help us.
They were helpful
The gentleman who checked me in was way too fast and I felt extremely rushed or a bother. In the morning the room service staff was soooo loud clanging and banging around. I have no idea what they were doing. I put the quiet please sign on my door but that didn't do much for the noise.
Double charged and poor customer service
I arrived at the holiday inn Austin airport with my kayak reservation in hand. However they could find no record of the $169 pre-paid reservation so they charged me $219 in addition. Had I known it was going to cost me over $400, I would have stayed at the W! Also traffic is terrible on the only road able to access the hotel because of highway construction.
The hotel is brand new and clean but very expensive when you are charged twice!
Welcome to Austin’s full service hotel, the Holiday Inn Austin Airport. This brand new Holiday Inn is centrally located near Austin Bergstrom International Airport boasting easy access to Circuit of the Americas and Downtown Austin. Guests can discover the Live Music Capital of the World, including 6th Street; Austin’s Entertainment District, the University of Texas at Austin, State of Texas Capital and COTA. Located on Ben White Blvd near Highway 183 and Interstate 35, this luxurious hotel is convenient to the METS center & some of Austin’s major employers including Giga Tesla Factory, Tokyo Electron, Progressive, Oracle, Centene, IRS and Veteran Affairs (VA) Regional Center. Guests can enjoy easy access to dining in our onsite Bistro Restaurant or unwind with a mixed drink in our Lobby Lounge. Holiday Inn Austin Airport provides balance to your stay, including access to our onsite fitness center, featuring the latest in exercise equipment or take a dip in our refreshing outdoor pool. Additional attractions include McKinney Falls State Park, Darrell K Royal Texas Memorial Stadium, Frank Erwin Center or one of Central Texas’ many museums including the Bob Bullock Texas State History Museum.
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