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10.0
Great service!
優點： Great service! Everyone was helpful and friendly! And it was a short drive to In n Out to start off a west coast trip right!
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10.0
Clean and worry free
優點： Car was clean and problem free
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10.0
Flexible drop off charges
優點： Enterprise waives one way drop-off charges if you do not drop at an airport location. This saved us nearly half of the cost.
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10.0
優點： Superb Customer service. Ny was particularly excellent.
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5.2
Car was great. Service at pick up desk was too pus
優點： Once I was able to get past the pushy clerk, who kept trying to up sell me on the rental, the agents in the lot were efficient and friendly.
缺點： Pushy desk clerk (Matt I think) kept trying to up sell me on upgrading my rental and adding unnecessary extras. Very annoying and off putting.
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10.0
Very efficient!
優點： The staff know what they're doing. They had me in and out for both pickup and dropoff in a matter of minutes. Also, the fee was exactly as expected. No hidden charges. Which is WAY more than I can say for Budget rentals (avoid that place like they have the plague).
缺點： Nothing.
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6.0
Great service, uncomfortable car.
優點： Customer service at the airport was great, very helpful and friendly. They also moved us through pretty fast even though it was holiday travel week.
缺點： The car wasn't comfortable. They were out of the type of car we had rented so moved us to another type that wasn't comfortable at all. They promised a discount for the change but the receipt wasn't clear when we returned the car. Traveling with children during the holidays and catching a flight out meant I now have to call to try and iron it all out. Overall a good experience.
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10.0
Great service
優點： Fast, easy, great customer service. It was worth spending the extra cash for me
缺點： Pricier than some of the other companies but was worth it in the end.
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8.4
Enterprise, Oakland, CA
優點： Friendly customer service and reasonable pricing.
缺點： Interior could have been cleaner.
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9.2
Very Good!
優點： Both employees were very friendly and helpful. They made us feel very welcomed and answered all questions without hesitation. Two very fine representatives for the company.
缺點： Can't complain. Maybe just a quick vacuum and wash would be a plus.
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10.0
Unexpected Delays in the Rain
優點： It was raining when we arrived to pick up the car. The car still needed to be cleaned on the inside from the previous driver, so since it was taking a while, the agent offered us an upgrade at no extra cost to us. Enterprise compensated us for the time delay.
缺點： I can't really think of any part of this automobile rental experience that I didn't like.
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10.0
優點： The staff was very friendly and the service was fast.
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10.0
Great service!
優點： Great service! Everyone was helpful and friendly! And it was a short drive to In n Out to start off a west coast trip right!
評價由提供
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10.0
Clean and worry free
優點： Car was clean and problem free
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10.0
Flexible drop off charges
優點： Enterprise waives one way drop-off charges if you do not drop at an airport location. This saved us nearly half of the cost.
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10.0
優點： Superb Customer service. Ny was particularly excellent.
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10.0
Very efficient!
優點： The staff know what they're doing. They had me in and out for both pickup and dropoff in a matter of minutes. Also, the fee was exactly as expected. No hidden charges. Which is WAY more than I can say for Budget rentals (avoid that place like they have the plague).
缺點： Nothing.
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10.0
Great service
優點： Fast, easy, great customer service. It was worth spending the extra cash for me
缺點： Pricier than some of the other companies but was worth it in the end.
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9.2
Very Good!
優點： Both employees were very friendly and helpful. They made us feel very welcomed and answered all questions without hesitation. Two very fine representatives for the company.
缺點： Can't complain. Maybe just a quick vacuum and wash would be a plus.
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10.0
Unexpected Delays in the Rain
優點： It was raining when we arrived to pick up the car. The car still needed to be cleaned on the inside from the previous driver, so since it was taking a while, the agent offered us an upgrade at no extra cost to us. Enterprise compensated us for the time delay.
缺點： I can't really think of any part of this automobile rental experience that I didn't like.
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10.0
優點： The staff was very friendly and the service was fast.
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5.2
Car was great. Service at pick up desk was too pus
優點： Once I was able to get past the pushy clerk, who kept trying to up sell me on the rental, the agents in the lot were efficient and friendly.
缺點： Pushy desk clerk (Matt I think) kept trying to up sell me on upgrading my rental and adding unnecessary extras. Very annoying and off putting.
評價由提供
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6.0
Great service, uncomfortable car.
優點： Customer service at the airport was great, very helpful and friendly. They also moved us through pretty fast even though it was holiday travel week.
缺點： The car wasn't comfortable. They were out of the type of car we had rented so moved us to another type that wasn't comfortable at all. They promised a discount for the change but the receipt wasn't clear when we returned the car. Traveling with children during the holidays and catching a flight out meant I now have to call to try and iron it all out. Overall a good experience.
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