Very clean, friendly staff, and a comfy bed. What else could a guest ask for?
My neighbors were loud but when I called the front desk, they were very accommodating to my needs.
Very good location and nice room
Good value hotel
WiFi service was very bad. In five days we never could get an stable connection for more than 20 minutes.
The hotel was near OAK, so it was convenient to check in after having been through a long flight. The front desk agent was friendly, and made us feel welcomed. The room was clean and comfortable. We had a good stay.
It would have been better if there was a container of hot water or coffee at all times in the lobby area.
Water and apples at the lobby. And the free shuttle to airport ect.
Street side room was noise with traffic noise.
How clean and comfortable it was it felt brand new
Loved the peace and quiet. Didn't have to go far for food. Staff were friendly and welcoming.
The sheets weren't fully clean ughh.. Had to have housekeeping change the sheets.
Reserved room; when I arrived they were overbooked
I was incredibly disappointed I'd made a reservation and when I'd arrived they did not have a room for me because they were overbooked. I arrived at midnight that night because I had a late flight in. They did not attempt to contact me to let me know. They paid for me to stay at another Courtyard Marriott that was 45 min away, which created additional challenges for me because it was 60 min in rush hour to my business meeting the next day. I was incredibly disappointed with their practice of overbooking.
The only thing that frustrated me was the lack of information about facilities and services. The staff member who checked me in gave very little detail about how things worked because there was a line of people waiting to check in. For example, I didn't know that the shuttle was only available at certain times and that I had to sign up for a time. I didn't know the hours of the cafe, etc. It would be helpful if all of this basic information was given out on a sheet of paper at check in so that I didn't have to keep calling the front desk to figure things out.
The hotel was very clean and the staff was very organized and welcoming.
The staff was great. Friendly and helpful
Didn't like that we had to wait for the shuttle to get us to the airport. Wasn't really their fault as teh taxi they arranged to take us at 4:15AM didn't show up
Let Courtyard Oakland Airport be your gate to the Golden State. Just minutes from Oakland International Airport (OAK), our hotel provides greater flexibility for guests traveling on business or leisure. Enjoy complimentary Wi-Fi throughout the entire hotel, as well as easy access to the latest news and weather conditions via our lobby GoBoard™. The highlight of our lobby is The Bistro – Eat. Drink. Connect; which offers healthy food options as well as Starbucks coffee. Relax in spacious rooms with plenty of thoughtful amenities that keep guests well-connected and entertained. In downtime, splash around in our refreshing outdoor pool, or work up a sweat in the state-of-the-art fitness center. Wedding receptions or intimate board meetings will be right at home in three event venues. We encourage guests to make use of our complimentary airport transportation by calling the hotel on arrival. Book your stay at Courtyard Oakland Airport today and prepare to be impressed.
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