Pool and gym are well maintained.
Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.
Convenient and contemporary
Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.
Service and people. They wanted to help.
the view was awesome
service was pretty average.
Ideally situated in the heart of Auckland, with many of the citys most impressive attractions and eateries literally on our doorstep, The Grand by SkyCity offers guests a truly five-star experience. Whether your stay is for business or pleasure, our friendly and attentive team is here to attend to your every need. Experience the Deluxe Rooms, enjoy FREE Wi-Fi for guests with no data cap or time limit^, the tranquil East Day Spa plus a number of award-winning restaurants and the iconic Sky Tower just on the door step of the hotel. Subject to network availability. Acceptable use policy applies. Free Wi-Fi offer available until further notice.
天際大酒店的位置在奧克蘭中央商務區的90 Federal Street，距離奧克蘭市中心0.6公里。 天空塔是距離天際大酒店最近的地標。
天際大酒店距離奧克蘭機場17.5公里。 天際大酒店距離Great Barrier Island/大堡礁島92.4公里。