Access to all city attractions, friendly and accommodating staff.
Air conditioner warm air coming out so had to open door most of the time but noisy as on road (but unavoidable).
Generally in a good location. We had a room at the back of the hotel. When we first saw the room on arrival we were concerned over potential noise from the traffic but it was not as bad as we first thought it might be. During the night we were woken up by noisy guests talkng very loudly in the corridor at 2.30 am.
No real facilities at the hotel eg, Gym, etc. Generally we felt that the hotel was a little scruffy and needed upgrading.
I liked the close proximity of the hotel to the city centre. I also liked the helpful staff.
The room was very noisy - not from external sources (traffic, street, etc) but from internal sources (staff / guests in corridor & noise from fridge in room). Comments registered with hotel.
The reception staff were excellent and the handy location to Vectar Arena.
The curtains were hanging off the tracks, the carpet was tatty,the armchair was dirty and worn through, only three of the six lights went.
Being so close to the Vector Arena
The decor is looking very tired and needs updating. TV reception was very poor.
Excellent help from the staff who attended to our needs ie :car parking, kitchen staff who provided an alternative meal for me as I was ill.Also the staff at reception
The hotel is close to city about 12 min walking, and it poovides free parking, the stuff were good and helpful.
The facilities are old, the heater was making big noise each time when it needs reheat in our small room during our stay. The price and the room didn't match our expectation.
The staff were friendly and helpful. Room service was promt and on time. View was great from our room, and quiet from traffic
Smartly presented hotel, functional and clean rooms. Well placed for shopping area / nightlife. Value for money.
The room was very comfortable. The staff at Reception were particularly helpful. The bar staff and room service staff were obliging and friendly. They gave the impression that nothing was a bother.
With a stay at Copthorne Hotel Auckland City, you'll be centrally located in Auckland, just a 5-minute walk from University of Auckland and 9 minutes by foot from Spark Arena. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.