奧克拉荷馬市 Will Rogers World租車

Misleading Prices

優點： Don't know. After they told me the hidden fees I found a different rental company.

缺點： Prices online are very misleading. They promote unlimited miles, but when you check in they tell you that it only comes with 150 miles and then $0.55/mile after that. It's just a scheme to get you there and hopefully pay their outrageous rates. Won't go with Advantage ever again.

Would go with another company

優點： The rental agent was extremely slow when we arrived to pick up the car and tried to hard sell upgrades and add-ons to the point it was annoying. When we finally got the car, it was dirty. It had 35,000 miles on it and it felt like it was nearing the end of its life as a rental car.

優點： car was clean

缺點： I felt like I was being bait and switched. When I applied for the car, the price was supposed to include two drivers, my wife and myself. However, when I picked up the car they said it would be an additional thirteen dollars a day for two drivers. We also didn't receive the kind of car that we expected. The one we did receive had tire inflation issues.

Would avoid if possible

優點： Car was brand new

缺點： Very slow pickup process compared to competitors. Very slow dropoff process compared to competitors. Car was new but windshield interior was dirty. Paid $145 for Economy car for a one-day rental; I usually go with Hertz or Enterprise but those two companies and most others had no cars available that day. Advantage was not familiar with the insurance I purchased through Kayak and they sold me on their insurance so I probably overpaid. With the $18 I paid for the insurance through Kayak I paid $163 for a 19 hour rental for a little car and bad service.

優點： Good gasoline mileage No good map given to me. SHOULD GIVE A MAP OF OKLA. Bus pickup was very good and excellent service from the driver.

缺點： Car dash would not light up and could not read well since it was all black Return of car to rental was confusing. Need bigger signs

Poor customer service and cleanliness

缺點： Discovered mice in the car and could not use the vehicle for half the trip. Had to go through multiple customer service reps because a manager was never available. Ended up getting a full refund after nearly a week worth of phone calls to the rental site and customer service number. They didn't believe me until I provided pictures.